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December 2023 by Marilyn Gault
My service gentleman was Nelson Rodriguez. He was kind, courteous, and knowledgeable. He took the time to show me and explain the workings of my furnace.Thank you Nelson!
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November 2023 by Susan Golebiewski
Mo & Justin were here yesterday October 11th, to find the problem with my furnace. They both were professional and explained my options. I am so pleased with both men as I signed up for the Advantage Program. Thanks to both - they're terrific!!David and Gage were here today, October 12th, to install my new furnace. They worked non-stop and explained the Thermostat and all the new features on this furnace. It is Beautiful and I am well pleased with their great work. Not only that both young men were very nice and polite - I especially notice this because I'm a Senior Citizen. Thank you David and Gage ???
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November 2023 by Raymond DuBard
My mother has been a customer for a while (25 Dartmouth Buffalo,NY. 14215) Ahmad was an awesome service associate! We enjoyed having him take care of the yearly service call! Thank you very much!Raymond A.DuBard
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October 2023 by julianne alexander
Needed to find a new H&C company since the popular company I had been using for years let me down one too many times. Liked the reviews for Sunbeam, plus they have 24 hour service, so thought I'd give them a try. Called and expected to be told the soonest anyone could come out would be weeks away, but instead I was offered an appointment that week! Cullen and Matt came for a regular maintenance call. They were on time and polite, and way more thorough than the other company ever was. Definitely got my money's worth. Highly recommend.
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October 2023 by Sue Tournour
Nelson was amazing. He explained what he did, he was friendly and made a special trip to get the equipment replacements I needed so that my system was complete. He did a fantastic job and you are lucky to have such a kind and knowledgeable person on your staff.
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September 2023 by Marlene Craden
Nelson was my technician along with Michael Pauly who I presume was his preceptor.Nelson was very polite and friendly and seemed very knowledgeable. His work seemed efficient. He shared some advice with me regarding the statuus care of the furnace.I felt quite comfortable that appropriate work was being performed.Michael also shared information regarding filtering devices which I will consider next year.
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September 2023 by Mr Dew
Nelson and Matt were very awesome! I appreciate the knowledge they have both have, especially giving me advice on updating my current furnace. They are a great asset to Sunbeam!!
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September 2023 by Jacob Baker
Great and very professional company that is excellent to work with! We had a total system replacement (furnace, a/c, and tankless water) that came with their "peace of mind package," as we call it (read: advantage package) that provides 24/7 service, biannual system check-ups, and 100% replacement, should anything totally brick. A little expensive, but having that peace of mind that the package provides is worth it, especially with Buffalo winters bringing back blizzards! Today, Nelson R. came out for a routine full-service check-up. Very courteous and thorough! We couldn't recommend this company any more highly!Service: HVAC system maintenance
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September 2023 by Brian Dopkin
Parker was great. This man really knows his profession. He ran all the diagnostics on our 3 furnaces for our triplex. His knowledge and expertise certainly shines. I always look forward to seeing him for the annual tuneup and safety check, because I know that I am in good hands. Thanks Sunbeam for aquiring such a competent, friendly, and experienced professional!Service: HVAC system maintenance
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September 2023 by Carol Calarco
I called Sunbeam and was able to get an appointment the same day,Noe and Matt came on time, explained what needed to be done in a way that I could understand. They were both professional and friendly. I would highly recommend this company for their expertise and workmanship.Service: A/C system maintenance
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September 2023 by Jacob
Great and very professional company that is excellent to work with! We had a total system replacement (furnace, a/c, and tankless water) that came with their "peace of mind package," as we call it (read: advantage package) that provides 24/7 service, biannual system check-ups, and 100% replacement, should anything totally brick. A little expensive, but having that peace of mind that the package provides is worth it, especially with Buffalo winters bringing back blizzards! Today, Nelson R. came out for a routine full-service check-up. Very courteous and thorough! We couldn't recommend this company any more highly!Service: HVAC system maintenance
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September 2023 by MaryAnne Kulp
Nelson and Mo Hamideh did a great job even in tight quarters. Very polite and knowledgeable. Thank you Sunbeam, will continue to be a customer.
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August 2023 by Phylicia Dove
This team of experts are PHENOMENAL!!!! Gage , David, Jim were some of the most professional service experts I’ve encountered. Kind, knowledgeable, arrived on time, kept their work near and clean, did a great inspection after their work was completed and took the time to educate me on the new installed equipment and next steps moving forward. Excited to have built this relationship !!Services: HVAC system maintenance
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August 2023 by Kevin Kane
Ahmad Hamideh and Justin Dillon showed up for the same call, Ahmad to service our furnace and Justin to provide us with an estimate for AC. I was genuinely impressed (and relieved) by how -extremely- kind and personable they both were, not to mention knowledgeable. Ahmad worked on our furnace while Justin walked around the house with us to put together the estimate. Justin's depth of knowledge really shined in his explanations of our many options, and the conversation was calm and easygoing throughout. As we were wrapping up, I had a minor bill dispute, but Ahmad pulled out his phone right then and there and resolved it for me, no questions. Overall, I can't say whether I'll be going with Sunbeam for the whole AC job, but the next time I need my furnace serviced, I'll cross my fingers that either Ahmad or Justin shows up. Really great guys, nothing but good vibes.Service: Heating system maintenance
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July 2023 by Mark pyzynski
I have used Sunbeam at my house for the past 15 years. I have never had a problem with at all. Quality work with my Boiler and Central Air. They put in a new Lennox unit in 2 years ago and it has worked great. Also all the workers have been very pleasant and quick in their work.Services: A/C system maintenance
