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December 2022 by Jennifer S.
Stopped at this location after a trip to Home Depot to pick up paint for our main Living area remodel. It's not my usual location, but it was convenient at the time. I had already purchased 6 peel and stick samples and taken them home to view in my LR. After much deliberation I narrowed it down to 2 and was going to pick up the gallons on my way home. However, I just wanted to get some minor last details about the 2 colors I was torn between, from a knowledgeable SW employee (they usually help me decide when I'm stuck, that's why I love purchasing from them - aside from the obvious premium quality paint they provide?) They weren't hard questions - what's the LRV of the 2? What are the undertones, if any? Complementary and coordinating colors? depending on the one I picked, the availability of each one in which lines of interior paint? This woman either couldn't answer my questions (she didn't even know the meaning of LRV) or was too lazy to find the answer. She told me she had no idea and that was that. And when I asked her about the availability of a product, she told me it could not be done. (And at the time, I didn't think anything of it until I gave up and drove to my usual location because obviously it was either this person's 1st day or she didn't want to be bothered, and they informed me of the exact opposite. That it could be done.) If you're going to work in a paint store, then educate yourself about the products you are selling. And if you don't know the answer, take the time to look it up or find someone who does. These were basic paint questions that I feel anyone in the industry would at least have common knowledge of(LRV, undertones, etc) I got all the answers I needed and then some once I got to the other location... Lesson learned, never stray from my go to SW store! (Sheridan Dr location ??)
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November 2021 by Anne DiCenso
Sherwin Williams has to be one of the best places to get paint and supplies. They are all very knowledgeable about their product as well as helpful. Also, the paint is of great value. One application of their paint freshens up a room.
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September 2021 by Ed Ghlover
They are always out of something I order and slow to fulfill. Excellent paint though and very nice staff
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September 2021 by Joe Stradamus
Wouldn't look Anything up on my account when I needed some assistance. Wouldn't let me use a dolly to carry my paint to my van. Go to the one ON Sheridan or in North Tonawanda.
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March 2021 by Jacqueline Krzeminski
Customer service was fantastic! Went above and beyond to make sure I was comfortable with my purchase and the colors I chose.
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March 2021 by Mary and Tim Martin
Sherwin-Williams was great for my paint needs. I decided to paint the living room while in quarantine. I called, they mixed my color, took my credit card over the phone and left my paint on a table near the front door. Customer service is always awesome and the paint is the best. I would highly recommend!
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February 2021 by Carolyn Trabert
Super friendly and helpful! Can't get a better product as well!
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January 2021 by Joe Wodka
Wouldn't look Anything up on my account when I needed some assistance. Wouldn't let me use a dolly to carry my paint to my van. Go to the one ON Sheridan or in North Tonawanda.
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December 2020 by L Roy
Knowledgeable staff and top notch paint products at a premium price. You get what you pay for.
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December 2020 by MrDz
They are always out of something I order and slow to fulfill. Excellent paint though and very nice staff
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November 2020 by Joe D
They are always out of something I order and slow to fulfill. Excellent paint though and very nice staff
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October 2020 by Dave MIller
Fast service
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June 2020 by Jessica Wilson
Employees are nice but prices are INSANE. Better off getting your paint at Walmart if you’re doing your own painting
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June 2020 by margg Campbell
Most helpful...as usual. Thank you.
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June 2020 by Karen Butcher
Great service - helpful and friendly! The paint we ordered is perfect - quality and color! Curbside delivery worked well considering the pandemic we are dealing with. Thank you!