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February 2024 by ani salami
pertaining to the pharmacy, NOT the store (have always had amazing interactions with the staff of the store, never any problems).i’ve been picking up my prescriptions solely at this rite aid for 5+ years. the experience has always been mediocre, but recently i’ve encountered some problems that made my decision to switch pharmacies laughably easy, despite this location’s convenience.the staff haven’t been warm, or welcoming. i called to make sure i had a prescription ready when i needed it. they gave me the wrong date (two weeks from when i needed it) and told me (basically) there was nothing to be done. i called again on the day that i ran out, and they gave me another arbitrary date, and said they could only fill it three days prior to the date in their records, and only if my prescribing doctor signed off on it. no problem! had i been told this the first time, i would’ve been able to do that with ease without missing any doses.i arrived to check on the prescription a day after my doctor had put in for a slightly early refill. the tech i spoke to at the counter told me it wasn’t ready, didn’t tell me why or when it would be ready. i approached the pharmacist and asked why i had been told different dates, and why my prescription had not been filled. the response i received was infantilizing and not compassionate. i wanted it sent to another rite aid to fill, and the pharmacist said it would take a long time and they would have to “call around” to see if any other rite aids had it in stock. at this point, i’ve missed two doses of a vital medication, and i’m being led in circles.upon leaving, i called another rite aid and had my prescription refilled nigh immediately. there is no excuse for medical professionals to be giving false information, not being communicative, and making the patient feel like they’re in the wrong. had several phone calls after the fact to cancel my prescriptions at this location, and they’ve all been rude and hostile.will absolutely not be returning to this pharmacy.this store is GREAT! the staff are funny and friendly, and i’m always greeted with a smile, sometimes even a “haven’t seen you in a while!” they make you feel at home, and are always happy to help. good on you, rite aid store! pharmacy i hate you
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September 2023 by Cathy Chilton
In & out, pharmacy staff is friendly
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July 2023 by Junita A
Great front end customer service
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April 2023 by Golden One
I received my refill in a ziplock bag this month. Is the store trying to save money?This is unprofessional and just not acceptable. Im purchasing medication from a reputable pharmacy not a local drug dealer. And why do your pharmacist NOT call when there is a problem with a script. I give my phone number. I have missed doses waiting bc I would have to come back. This pharmacy seems disorganized and inexperienced.
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July 2022 by Patty G
This is my Favorite Pharmacy. Love all of the people there, extremely helpful and so nice! This is the only pharmacy I have ever had and the only one that I go to. Thank you!
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June 2022 by Rob Paulson
Normally don’t write reviews, but felt compelled after my experience in the pharmacy. Recently started several new medications with limited guidance from my physician. Haley, the pharmacist, showed actual compassion and care with my questions and took the time to explain to me the different side effects and some ways to help reduce them. The one on one attention she provided was incredibly helpful and restored my faith in health care professionals. Highly recommend this pharmacy!!
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June 2022 by Marlee and friends forever
Just never have problems kind people just do they're just really well
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February 2022 by Rachel Minnolera
Terrible customer service with the young blonde Pharmacist. Very rude and snarky to me. I was glad when I didn't get my COVID vaccine from here because I wouldn't want someone like that administering my vaccine! Never again will I waste my time going there for anything!
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December 2021 by InkedUp716
Great store! Always clean and stocked. Awesome pharmacy! Randy always calls to remind me about my meds and Monika is the best Pharmacist I have ever dealt with years! She is kind and informative! Thank you all!
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December 2021 by David Cassidy
Always courteous, friendly, professional. Love this staff. Been my chosen pharmacy for many years. Couldn't be better.
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November 2021 by Susan F.
I hope this goes towards rite aid pharmacy and not the actually store. I have been going to this pharmacy for so many years I'm not even sure how long it's been. Recently, I was diagnosed with a medical concern that causes me to be on multiple medications. As expected, that means I have to pick up medications throughout the month. Whenever i go to this rite aid pharmacy, It seems that the pharmacist by the name of Rick has been the everyday guy. He is just awful and that's being nice. He's rude and talks down to you. Every interaction has been a negative outcome and me feeling like I was slapped in the face and was a nuisance. The icing on the cake was when I called today to check on my scripts and was told the wrong date on a refill, told my doctor never sent over any info regarding it( which was a lie, he just didn't bother to read anything) and while talking of concern and confusion regarding my medication, he hung up on Me. This is one of many times I couldn't believe this person works with people let alone fills their scripts. I thought maybe it was me until he spoke down to a PA at my doctors office and she contacted me about the interaction. The PA advised I go to another pharmacy after how horrible this pharmacist was. I've been saying for months I would switch pharmacies once I had all my scripts long enough for a month and I FINALLY did it today. Please don't waste your time and money dealing with someone that can't give you the time of day.
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September 2021 by Dave InkedUp716
Great store! Always clean and stocked. Awesome pharmacy! Randy always calls to remind me about my meds and Monika is the best Pharmacist I have ever dealt with years! She is kind and informative! Thank you all!
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September 2021 by Joel Sherer
I use them as my Pharnacy now, this location at least. I switched to thos one from another location.. They’re pretty good, but won’t deliver controlled meds, when tops and a lot of other places do. Very annoying. It’s not against the law, it’s just them personally not wanting to accept the responsibility or something. Annoying.. So I have to pay for an Uber or Lyft which is totally unnecessary when they deliver all the rest of my meds to me for free… weird. Other than that I like them they’re usually on point!
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August 2021 by YaBoyPrime Developer
Fast and nice customer service!
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June 2021 by Salman Salam
Scheduled an appointment to get my vaccine done was denied because I'm still currently sick and at end of my symptoms so I must get tested which is fine, I get it. But how can you not just test me on the spot then if that's the reason you can't give me the vaccine? I took your time slot so why not just do a quick test it's literally just as fast if not faster than getting the vaccine. So now I have to schedule another appointment just to get tested and wasted my 30m of being in that store for no reason after a long tiring day at work, thanks! Add to your online questions for the vaccine "Have you been sick recently" and an option to list symptoms so you don't waste peoples time. I just can't understand how I take up your time slot so you clearly got nothing else to do so why not just test me? I'm genuinely curious. Solely for this experience alone I can say I would avoid going here ever again.