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February 2024 by Brian
Great place for cat food ?
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January 2024 by carl grim
Great PetSmart. A little understaffed but they make due. The place is clean and the staff is friendly. The fish/reptile area is also pretty cool.
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December 2023 by Buffy Kirisits
They would have 5 stars if they had kitty springs! Great deals for the fluffers at xmas...my go to store for the stocking stuffers.
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December 2023 by R. L.
ONLINE ORDER PICKUP:I placed an online order for pickup. When I arrived at the store, I parked in one of their designated parking spaces for curbside pickup. Because I don’t use the PetSmart app, I had to call the store’s number to ask for the order to be brought out. The person who answered said it would be a few minutes before they could bring the order out, but asked me to pull up to the curb in front of the store because it was wet out. I relocated to the curb just to the left of the doors and a minute or so later she brought out the order.Overall, a smooth transaction without much fuss. It was handy being able to pick up the order curbside. If I have my pet or kids with me, it would have been a longer in-store visit as entering the store with them makes it a longer shopping experience.
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December 2023 by Danny Glover
If I could give 0 stars I would. I’ve taken my shih tzu here numerous times and always end up with a new issue. Today’s issue was when my dog was finished with his grooming, both paws were bloodied. Literally dripping, looked like a horror scene. Called to see if there was anything reported or to hear what happened and got a very nonchalant and upsetting response.
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November 2023 by James Uschold
Showed up at grooming appointment at 4 pm as scheduled for our dog.2 hrs later our dog is still in the store back room crate and hasn’t been seen yet !Unacceptable non communication towards the customer .
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August 2023 by Elliott Astro-Imaging
Got my turtle from there and everything went smooth as they asked all my questions and was very attentive
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August 2023 by Makeup y Más with Krystal Chavez
The staff are all so friendly at the amherst location and they all take such good care of my pup. It’s so easy to book online and he loves going to get a bath. They honestly care about your animals.
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August 2023 by Tom Kerr
Cashier scanned all my items and left them on the counter. I paid and asked her for a bag. She handed me one. I bagged my own items. The bag ripped and I carried my stuff to my car while she went back to playing with her phone.
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July 2023 by Cole Messana
Lucky to have gotten two great healthy gerbil boys from PetSmart. The employees were very knowledgeable and were able to answer any questions I had. Helpful with finding everything I needed to make sure they had a nice place to live in. They carry a wide variety of anything you need for any pet you have. Good deals too on food, decor, toys, etc. If you’re getting a new pet that you haven’t had before, the employees will help you to make sure you have what you need to keep your pet healthy and happy. They also have the different pets ranked on how experienced the owner should be to help you make your decision on what you may want and how easy or difficult it may be.
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July 2023 by Sharon P.
Ask for a trim for my fluffy Yorkie and they cut her hair. Now looks like a Chihuahua!
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June 2023 by Kelly Young
It's just a typical corporate retail store. The staff I've encountered are always super helpful and nice.
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June 2023 by Krystale Neidert
They are always so friendly, knowledgeable, and patient.If only the prices were as friendly as the staff
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April 2023 by Cat
It’s the middle of kitten season, yet there are absolutely ZERO products available for nursing them??? Not even kitten food! No formula, no bottles, nothing. Ridiculous. I even looked in the dog aisles for puppy items. I’m extremely disappointed, especially as a veterinary nurse. I will never send pet owners to any petsmart.
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April 2023 by Freida Parker
One stop shopping at it's best...pet food, toys, supplies, grooming, vet care. Can't get any better. No need to go anywhere else!!!