-
February 2024 by K H
Went to this location about 20 min to close to see if I could get something printed out, a younger guy with glasses rudely stated, the rest of the store is open but my time to leave is now. I was annoyed with his response being I just drove some distance. I also explain but your hours of closing is 6pm. To be honest the customer service here is not friendly. One girl here is always nice but she wasn’t in. I’ll most likely never be coming back to this location
-
February 2024 by Dawn Martin Berry-Walker
The Amherst store on Niagara Falls Boulevard ALWAYS provides excellent service, particularly in the print shop. The staff pleasantly makes every possible effort to accommodate the customer's requests.
-
January 2024 by JOHN CONDON
Always have what you need. Friendly staff
-
January 2024 by Veronica Deas
Great atmosphere and knowledgeable of the product they carry. Customer service is awesome from the manager to the staff.
-
January 2024 by Sandra Cole
They were very professional and were able to answer all my questions
-
January 2024 by Paul Kolbe
I am a Model Sailboat builder , have made several boats that were built fromPrints that were printed (to proper scale 1:1 ) so that I could cut the boatDetails to actual building size. A Great feature to have for assembly a ModelSwilboat.
-
January 2024 by John k
Had the HP printer I was looking for and it was on sale. The associate found the product on the lower shelf. grabbed the box and hustled me to the cash register before I could evaluate the printer with additional questions he could not answer. Also, they will upsell you on overpriced paper at the register. A little too pushy for my liking. I wasn't done looking around in the store.
-
January 2024 by Jennifer Gaughan
Employees there to offer help immediately. Their customer service is great.
-
January 2024 by Gerald Buchholtz
Products I needed were in stock and the staff was knowledgeable and friendly.
-
January 2024 by Samantha Domagala
The team is always friendly, very helpful and they get my order done quickly especially with the quantity and short amount of time I have to order. I don’t really feel comfortable going in any other location because I know that they won’t be as consistent in the way that I would like my orders formatted. If there’s ever any issues with my order, I know I get a call immediately.
-
December 2023 by Darin Di Bello
I asked the employee for help print and fax services he told me to read the screen I ended up paying twice. I wish we had Staples in Buffalo.
-
November 2023 by Cheryl Hellerman
Poor customer service, it was hard to find an associate to help and when I did advised me the wrong thing
-
November 2023 by Sean Stafford
Definitely will be back. Customer service was top notch ??
-
November 2023 by Jessica P.
I had not been in an office supply store in years, and forgot how much fun they are. There are all the things you would expect to find - paper, pens, desks, chairs, organizers, etc. There are also things I had not expected like the giant popcorn tins that everybody brings to the office during the holidays, and tins of butter cookies that are probably not filled with sewing supplies yet. Prices seemed reasonable, average for what I see at other places. Large aisles and good lighting, although it was not especially easy to find specific things without asking for help; signage could be better. The fourth star is because one of the employees went above and beyond trying to find something for me that was not on the shelf (just the tag and an empty space) but was listed in their inventory system that they had it. I really appreciated that extra effort!
-
September 2023 by Matthew Carlacci
Alright store in a madhouse parking lot. Had what I need but no one offered me help. The things I was trying to find was difficult