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November 2023 by Joyce Klau
Northtown Hyundai is a most efficient car dealership. I came in to have free service work done on my car, and was treated to a clean, comfortable waiting room. The actual waiting time was much shorter than expected, and Phil was careful to let me know all that was done on my car, and all that was checked for. Highly efficient!
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November 2023 by Norma Politowski
Austin was a great help with the return of our current lease and the lease of our new car. He was also extremely helpful and supportive with the purchase of the 2 new cars, Santa Cruz we purchased last year. We are completely happy and satisfied with those cars.
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November 2023 by Mary Palmer
I had the pleasure of working with Nick A.He was patient, answered all of my questions, and made the car buying experience a pleasure. I felt well informed and like a valued customer as the sales manager checked in throughout my purchase, the financial consultants gave me many options, and even customized a warranty financing option to get me exactly what I needed. My Kona 2024 is exactly the car for me. I am also grateful for the safety and coverage I have purchased through Hyundai. Thank you gentlemen!
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November 2023 by Patricia Belter
Incredible personalized service. I bought my car there last November, the salesman, Mike Rees, was tremendous, when I have a question, I drive up and he happily answers my “ technical questions”, on how to do certain things when they pop on my screen. If he is not there, any of the salespeople will come out and explain. I took my car in last week, for oil change and inspection, etc. the service gal was great, very thorough and could not have been nicer. I will always buy my vehicles there. The best customer service anywhere.
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November 2023 by Deborah Guadalupe
Gordon, my sales representative, was incredibly friendly and exceptionally helpful. Both Gordon and Dan, the sales manager, put in tremendous effort to help me find my dream car. They secured the perfect price for me and went above and beyond to find a beautiful Hyundai Tucson that exceeded my expectations. Wrapping things up, Matt efficiently gathered all the necessary paperwork, making the process smooth and quick. Additionally, he provided excellent guidance on operating the car, delivering exceptional customer service. This experience at the dealership was the best I've ever had!
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November 2023 by Stephen Panaro
Best experience ever! Our sales person Austin was very personable and very knowledgeable about the car we bought. He helped us through the financing and purchase process. Jim in the back office explained the additional options to us, also was very knowledgeable and personable. I would highly recommend that if you need a car contact Austin Lewter at Northtown.
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October 2023 by Deborah G.
Gordon, my sales representative, was incredibly friendly and exceptionally helpful. Both Gordon and Dan, the sales manager, put in tremendous effort to help me find my dream car. They secured the perfect price for me and went above and beyond to find a beautiful Hyundai Tucson that exceeded my expectations. Wrapping things up, Matt efficiently gathered all the necessary paperwork, making the process smooth and quick. Additionally, he provided excellent guidance on operating the car, delivering exceptional customer service. This experience at the dealership was the best I've ever had.
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October 2023 by Colleen Sterner
I had a great experience with Kyle at Northtown Hyundai. I came into Hyundai and told him what car I was interested in and Kyle had me do a test drive of the vehicle and explained all the details of the car to me. Then we sat down and Kyle discussed cost and he was able to get the car into my price range. I ended up getting the car of my dreams which I didn’t think was possible!! Thanks Kyle for an excellent experience. Kyle was extremely helpful and a pleasure to work with.
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September 2023 by Eileen Nowak
From the minute we walked into the dealership, we felt good vibes.You could tell the staff are a real team effort .Our good fortune was to be paired with Sierra Geiger, as she is very professional and extremely educated on the product she is selling. Any questions we had, she knew the answer immediately and gave us her all to help us decide what was best for us. We came to do some research ( after we had been to several other places ) and walked out buying an amazing Genesis SUV.Thank you Sierra
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September 2023 by Kevin Little
The car buying experience was good. However. 6 months after the purchase of the car, I traded it in on a new truck. With the car I purchased a extended warranty. I went and turned in my odometer reading statement for my refund. I was told 4 to 6 weeks I would have my refund. 2 trips to the dealership and after talking to 2 different managers, it has been over 3 months now and I still do not have my refund. I was told by the last manager that he would make sure that he expedites my refund and I should see it within a week. That was over a month ago. It is a sad day when you take someone your business and they turn and treat you like this. I do not recommend dealing with this business if they can treat anyone like this. Very highly disappointed and feeling very disrespected. They will never get my business again nor anyone else that I know.
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September 2023 by Cathy Lajudice
Everyone was wonderful. They were able to squeeze me in for my oil change even though they were very busy. The person who arranged that was so very nice. The tech who called me afterward was so very nice and the girl who checked me out and walked me to my car was great. Everyone there is so pleasant. I highly recommend them!
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September 2023 by Debra Brocculeri
Great experience ! Customer service is excellent .My salesman Kyle D. was a pleasure to work with and very knowledgeable . Best of all I received my new lease already !
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August 2023 by Ted Koeth
Very happy with our purchase experience with Nick M at Northtown Hyundai. Had the information we needed, accommodating and not pushy at all. If he didn’t know anything, he said so and quickly got the answer. Very responsive to any inquiry we had.
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August 2023 by Glen Synoground
Highly recommend working with Northtown Hyundai when looking for your next vehicle! We’ve now purchased 3 vehicles from Northtown. Our most recent purchase was a 2022 Hyundai Tucson Hybrid. Our salesperson, Will Zylinski, made our deal come true. He’s a 15+ year veteran of working for Northtown and he knows all the ins and outs of purchasing a car thru them. Will did all the legwork and answered all of our questions - and he made it a super easy transaction. I think the best part was the way he treated my wife when he knew it was her purchase and going to be her car… he, at that point, began asking her about what she needed, gave her advice about how to go about finding the best bank rate/term, and made arrangements to have the car ready when she had time at the end of a busy work day for her.She felt super proud of purchasing a car - and I benefit too, because her confidence in knowing she made all the decisions resulted in her being more confident in the purchase overall.Buying a car today is tough. We wanted a relatively hard car to find, they’re not cheap, and there are a million details. Will Zylinski and Northtown cleared all the hurdles for us and my wife and I could not be happier! Thanks Will - we’ll see you again in a couple of years.
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August 2023 by joseph sczepanski
Our salesman Jonathan Young was very pleasant, helpful and patient! If we need another vehicle, we will be back to work with him again. Service department was also very helpful with any and all questions we had! On the other hand upper management needs to let the salesman do their job and not pressure them to push a car over the curb. Overall very happy with our purchase of our Santa Cruz!