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May 2024 by Douglas Landsittel
This office is absolutely incompetent. I had a 4 PM appointment, but decided to leave my papers there and they would call me since it was a very simple return. I was assured on three occasions that they would finish my taxes that day. But no one ever called me or did my taxes. When I called the main number the next day, they had no record of me, the people at the office took 15 minutes to come to the front door and another 15 minutes to find my papers. Then they tried to tell me they didn’t get to me because I was a walk in, which I was not. Then they said they were working on it right now – which is garbage, they couldn’t even find where the return for about 15 minutes. Do not ever go to this office.
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May 2024 by George Ba Ba Eng
Barbara Henley is one of the best tax people I know from H&R Block
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March 2024 by Alex Stewart
My husband and I have pretty straight forward taxes with the addition of some PFL and DBL from having a baby that had 2 separate sheets of info - not difficult. The only reason we didn’t do it ourselves is because it was our first year filing jointly and had a new little one. It took H&R block 2.5 hours to do our taxes - so slow! AND they charged us 650$- which is basically robbery. I have gone to H&R for the past 5 years and never had an experience like this so they must have changed some prices or we were taken advantage of - Go somewhere else!
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March 2024 by Im #1 234and5
Very helpful
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March 2024 by Sean Smith
Who in the right mind would pay four hundred dollars for a simple tax return.
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February 2024 by Andrea Young
Everyone was nice and pleasant, and very professional!
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January 2024 by Jeffrey Moody
Very easy very pleasant and very understanding I'm very happy of the tax preparer Mrs Annette very nice down to earth cared about my well-being
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January 2024 by Cheryl Jones
Good service!
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September 2023 by Darryle S. Hardy
Very good experience with H&R consultant
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September 2023 by ZeniJocasta
Great service!
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August 2023 by mel hoy
I had a very good experience. My situation was complicated and (I believe it's) Miss Lydia was not only reassuring but also adamant in addressing my dilemma, she gave good advice! Above and beyond.
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March 2023 by Semir Kucuk
Worst experience, They are Pirates, They ask a lot of money, they asked me $570 For Income tax
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March 2023 by AD S
Worst experience of my life!! Got a woman that didn't speak English last year, had them re done in williamsville by an excellent tax pro, he promised to do my taxes this year, however he wasn't at the promised location, when I called this location the secretary would not give me her name and hung up on me 5 times. All I got from her was they were to busy to honer my appointment.
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March 2023 by latasha tolbert
Ms.Janet is very knowledgeable and very sweet.
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March 2023 by Yvonne Gursslin
Janet reed is very good