10AM - 9PM
1459 Niagara Falls Blvd, Amherst“I had the pleasure of collaborating with Mena at Ethan Allen recently. Mena was incredibly knowledgeable about the furniture and services offered and could answer all my questions clearly and concisely. She was very patient and understanding and never pressured me into making a decision I wasn't comfortable with. Ultimately, Mena helped me find the perfect furniture for my needs, and I am thrilled with my purchase. Additionally, before the purchase, she came to my home to help me decide which pieces I needed, and after my purchase, she helped me place my pieces. I highly recommend Mena to anyone looking for a top-notch sales experience.”
“Looking for a sofa with chaise ...and bought one within the hour. James Saemenes made the experience an easy one, bringing his design background, low key approach and awesome customer service to our visit. Also advised us to contact him with any questions re: sofa protection..and price matched with the cost we saw online.”
“Jordan Kelley is not a salesman. He is so much more!! From the moment he walked up to us at Bassett, I knew we were in good hands. He has a an eye for mixing & matching fabrics to put together a livingroom that is exactly what we, as clients, were looking for. Every interaction, whether in person, email, text or phone was professional & courteous. Highly recommend Bassett for quality furniture. See Jordan!”
“Alicia was super helpful for me! Shopping for a new mattress for someone close to me and she was extremely accommodating to our needs. She was very patient and explained every detail to new shoppers like ourselves. 100% recommend for everyone!”
10AM - 9PM
575 Alberta Dr, Amherst“My daughter is moving to the Buffalo area for job and needed living furniture for her apartment that she’s moving into in a few weeks .. Amy really helped us out picking the sofa and loveseat that was in the price that I wanted to spend .. We were able to schedule out as well the delivery so that the furniture would be delivered the day my daughter moves into her apartment! Very pleased with customer service!! Thanks Amy for a great sale !”
“I want to give a shout out to Levi in the Tech department .Ibrought my cell phone in with some set up problems . He was polite and efficient . He fixed the problem and was kind to this senior citizen who knows next to nothing about cell phones .He is a remarkable young man and a asset to your store .”
“It was our first time in a sleep number store the employee Danny I think it was took us through the whole process of getting our sleep number. He was very pleasant to work with. He took us around and showed us all the different models and features even tho we kinda had a idea of the bed we were interested in getting but he wanted us to experience all the different ones and we almost chose a cheaper model than we were there to buy. But he was not pushy at all and just left it up to us and just wanted us to be comfortable. We were in the store for about a hr and a half or 2 hrs and everything went very well. He was very knowledgeable about the products that he was selling and gave us some of his personal experiences with using the products to help us have more information when if we were going to choose the half split king or full split. Overall it was a very pleasant experience and I can’t wait until we get our bed delivered hopefully we like it as much as our experience buying it.”
9AM - 9PM
3151 Sheridan Dr, Amherst“My first time in the store. I was looking for decor pieces for my family room and found so many lovely things. I'm going back to add more items that I spied during my first trip. This place is aisle after aisle of treasures! From patio to pillows!”
“Great Target run experience! Was not shopping for specific items but found a ton of great clearance items and saved a lot on regular priced items thanks to cartwheel!”
“Doug wasVery patient with us and i appreciated his knowledge on power recliner chairs. went away with what i wanted and picking it up
Today . Thankyou Beverly”