CVS in Amherst offers a convenient and reliable experience for customers managing their health needs. The store is open seven days a week, making it easy to refill prescriptions, get COVID-19 or flu tests, receive vaccinations, and pick up personal care items, snacks, pet toys, and more. The staff is generally friendly and willing to help, with the store layout designed to help customers find what they need easily. Customers appreciate the quick and efficient service, especially during busy times, with some staff members going above and beyond. One reviewer praised a staff member for their kindness and efficiency when taking passport photos, describing the process as breezy. Another highlighted a pharmacy team that, despite being short-staffed, provided excellent service, with one employee handling a busy line calmly and professionally, deserving recognition for their effort. The store manager is also recognized for taking extra time to assist, such as finding items in the stockroom and explaining deals. Overall, CVS in Amherst is seen as a helpful, friendly, and accessible place that aims to make health management easier and more affordable for its customers.
