“Tracy Z, who is a member service representative was able to guide me through the process of applying for a loan that was 4% lower then the other bank. Western Division definitely has the great rates.”
“Got my car loan through them, almost a year now, people that works there are the most professional and friendly people out there, I always appreciate the warm welcome that Pam and her colleagues gives every time I walk in the door, I hope all the best and Happy holidays to u guys”
9:30AM - 6PM
2875 Union Rd Suite 28, Cheektowaga“This has been my bank of choice for about 10 years now. Some of the tellers know me by name, it feels really good to walk into a bank and have a sincere conversation with tellers who know and remember you. Michelle is the best employee and it makes my day to see her. I feel safe keeping my money with them, that they won't nickle and dime me, I have never had to argue with a service rep about an overdraft fee. They have even moved money from my savings to my checking when I was about to overdraft to cover my butt. I am writing this review because they just called me to tell me that they found someone attempting fraud on one of my accounts. That is how much attention they pay to protecting their customers. As long as i live in buffalo, i will bank with BSCU.”
“They have incredible in-person customer service. Sadly their online banking is quite lacking. I wish the platform was more updated and better performing. It continues to have issues and won't link with programs like Quicken.”
“I’ve been working with this bank for about two years and absolutely love it. I always feel very comfortable and recognized when I come in and very fast response times on any email questions I have. I always recommend them when someone is looking for a new bank.”
“I would highly recommend Greater Niagara FCU. I had never used a credit union and a friend suggested I try it for car loans. I was very impressed with the lower rates, great service and relaxed environment. I worked with Nick Darlak, North Tonawanda, branch manager. If it wasn’t for him putting in the extra effort I would not have got the loan and just gone somewhere else. His ability to listen to my special income requirements and spending the extra time made it possible. He was friendly, professional and helpful through the whole process. He’s a valued employee and hopeful is recognized for it. Thanks Nick.”
“I purchased a new truck and the dealer set me up with a 7.5% loan. The next week I called WNYFCU and secured a, special rate of 3.75% I paid off the dealer loan and saved thousands over the life of that loan. Make that call, you'll be glad you did!”
9AM - 6PM
6485 S Transit Rd, Lockport“I had an amazing experience with Conerstone Federal Credit Union today thanks to Bonnie who worked with us. I went in to open a new account for my mother who was Neely immigrated to the country and did not realize how tedious the procress would be. Bonnie was kind, patient and extremely resourceful while assisting us. I couldn’t have asked for a better experience for my mother who is new to the country and already very anxious and u aware of the process. Bonnie left no stone unturned when we ran into hurdles and exhausted all avenues to resolve. Needless to say my mom was able to leave with here new account set up! Thanks Bonnie, patient and kind individuals like yourself are needed in the customer service field. Highly recommend this credit union.”
9:30AM - 6PM
450 Garrison Rd, Fort Erie8:30AM - 5PM
3577 Niagara Falls Blvd, North Tonawanda“Nice people, always a kind word. And I know that I can be a full some times, but they help me out with a smile on their face and I would recommend this credit union,as one of the better ones that I have done business with!so thanks and I hope you get to see them in person.”
“The staff is so friendly, and the gentlemen who always answers the phone is so polite. They answer any questions I have. Super friendly. Prefer coming here then a anywhere else !!”