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October 2023 by Angela Stewart
Cathy always makes the experience friendly and quick
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September 2023 by Look Ahead
My son went in to Budget rent a car and rented with a debit card... no issues... a few weeks later he went in to Budget rent a car with his partner who is a male and was refused service and could not rent a car. The female clerk told my son and his boyfriend " go to enterprise and rent a car. They rent to people like you". In this day and age it is unbelievable that a business would refuse service because someone is gay. It was clearly communicated to both my son and his partner as to why they were being refused because of the attitude of the representative, the words that were spoken and the demeanor of this rep. There clearly was no other reason. Funny when my son came in by himself there was no issue but when he came in with his male partner, there was an issue. It is not only illegal to be treated this way, but it is appalling that staff would let their bias get in the way of providing excellent customer service. Tp tell someone to go some place else because they wait on people like you???? Unbelievable.!!!
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June 2023 by Amanda Kindelan
Avoid at all costs. Rude employees, car type not available even though it was reserved months in advance, and falsified damage claims/fees even after car was checked our after return with no issues. Very shady and unethical business practices.
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April 2023 by Dee Michelle
How it's unlimited mileage and there's a $499 cost for mileage on my credit card. And she gave me a rental with a Crack windshield and oil maintenance light on. This is bad business ?. Filing complaint with better business bureau. Theft by deception. $374 a week rental plus 3 day extension and I paid $84 for oil change. She took an extra 575$ off my card. I should have read the reviews before going there.
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January 2023 by Mike Kitcho
The only place I will rent from the two women that work here are fantastic I love their customer service and couldn't ask for a better company to do business with
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December 2022 by Doc D
They never gave us a confirmation receipt for the return of our rental, and then charged us for another day without explanation. This location is unethical and deceptive at best.
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October 2021 by Fernando Szasdi
Counting this one, I've rented cars at this location 4 times and have never had a problem, nor at the pick-up nor when returning the car. The ladies at the front desk have always be kind and helpful.The only complaint is that you usually don't get the car you selected. However, due to experiences that I have had at other offices, I can live with that.
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August 2021 by Sha Med
One of the worst renting experiences we've had. Lady at the register seemed to have woken up on the wrong side of the bed, and we ended up with a car that was filthy. Mind you, this was in the summer of 2020 when companies were taking extra steps to sanitize and clean, whereas this location seemed to have taken a step backwards. Can't recommend coming here for your rentals.
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July 2021 by Sadiq Amin
got the best deal
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May 2021 by Cherish W.
Did not let me pick up my rental car says they only take CREDIT cards not debit cards but i had already booked it
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May 2021 by Chulo Cirocaholic
Best bet is to call ahead its a toss up if your car selection will be available. I suggest you bring your own cleaning supplies if you are picky they do a basic clean (vacuum , quick wipe down and rinse off)
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May 2021 by mike hamilton
Awesome place with Awesome service. Thank you ladies... you are my go to for my vehicles.
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May 2021 by H C Runfola
Rude employee, atrocious policy, wouldn't take my credit card because they don't like the bank that issued it? Told me it was a company policy. Well, I went to another location and drove away in 10 minutes
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May 2021 by bradley keel
Called said they accepted debit when I got there they refused to accept after I had already paid
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February 2021 by ShawnP TheMFman
So inconvenient need more staff members