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March 2024 by Niema K.
When I say I do not feel comfortable in here with the customer service I received today. I'm not coming back anymore. This was not the first bad experience I had in here.
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February 2024 by Chris Grover
It’s Barnes & Noble, they’re always great
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February 2024 by Jaime Peld
One of my favorite places to go!
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February 2024 by Patrick Gordon
Good place to read and buy books.
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February 2024 by Lawrence Abbey
Went looking for new books. Found and bought two.
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January 2024 by Ken Stobnicki
Nice place, staff was helpful and professional. Very pleasant atmosphere.
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January 2024 by marc calkins
The staff were friendly & went out of their way to help me
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January 2024 by Stephanie Szymanski
I ordered these two books online and went to pick them up a few days later. I received just the one book and was told the other book was not able to be found. I went to the customer help desk and the two very nice women working went on a hunt throughout the store to find me these books. I live in Costa Rica and me ordering online just simply is not a reasonable option unless it’s when I’m in the states. THANK YOU for going the extra mile this day for me!
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January 2024 by Erin Mullen
I don’t really recommend going here. As much as I love BN, just hop to the one on transit. All of the employees act exasperated to help you, and I was actively avoided when seeking assistance. There genuinely seems like there’s a problem with a turn over rate, which is unsurprising being how I’ve overheard employees gossiping about each other, on multiple occasions. I truly hope this store can turn things around and be a good representative of the Barnes and Noble brand. But, until then, I won’t be making the trip.
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January 2024 by Ken Keenan
Love it! Great bookstore! Awesome café! Helpful staff.
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January 2024 by Todd Seychew
One thing I'll say: It seems like everywhere I go that one might be able to buy magazines, everyone's magazine racks have become tiny. I was pretty impressed with the fact that Barnes and Noble still has an expansive magazine rack. Outstanding.
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January 2024 by Moth's Music Box
Everyone that works there is really friendly and super helpful. They're always pretty efficient too
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January 2024 by Theresa Rayner
Long lines. Looked discouraging.However, the lines were moving rapidly. I'm surprised and very grateful. Also, I had a very lovely customer care young lady, who made my trip there 100% satisfying..!!
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January 2024 by Tommy
Not a good customer experience, Peter Mark was very condescending and outright rude. I smiled, took my book and went on my way. His overall vibe was obnoxious and I assume other customers experienced something similar with him.
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January 2024 by Amir Tadros
Great food, friendly staff, good services and excellent managemnt.
