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February 2024 by Corrine Johnson
Very good setvice
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January 2024 by EternalShadow50
Helped me when I needed urgent help with my battery. Exceptional customer service. 10/10.
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December 2023 by Bryan Gursslin
Had my wipers on stock, prices on them are a bit higher than average but needed them immediately.
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November 2023 by M C
Bought wipers that did not fit on my car, online, when the website said it would fit my car. The website is terrible. However store employees made the return a no hassle experience. 5 stars for those guys. Thank you.
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October 2023 by J D
It's a good shop. I go there often as I do a lot of DIY work on my car. I just put rear shocks and struts on the car this past weekend so far so good!
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September 2023 by Just Me
Auto Zone will soon be named Twilight Zone as its level of service demonstrates a company in its declining state. The Transit Rd store near the intersection with Greiner / Maple doesn't its own products. As a regular customer for several years, and I attempted to get a functioning can of paint at this store location. The manager acted rather obtuse, as if this was a potential swindle, as if the issue was my fault, but whatever. He is rather cynical, and was pushing back on any exchange as if it was a swindle. He told me how I could supposedly fix the issue. I did prefer to use what I bought rather than it ending up in a landfill, but his suggestion proved completely useless and a waste of my time plus delaying work my vehicle project. Interestingly, nowhere does the paint manufacturer recommend any of the tips the manager outlined, namely to store the can upside down or to keep the stem / spray nozzle clear. There is nothing on the can or on the company website. Nor did the customer service make mention of anything the manager instructed me to do.I ended up sorting the issue out with the manufacturer, who graciously refunded the money. Furthermore, in researching my e-receipts for that purchase, Auto Zone did not record every transaction on my account, or email a receipt, despite providing them with my phone number every time when paying in store. Fortunately, I have credit card records. Auto Zone Customer Service apparently means "service to themselves" because the product is self-service if defective, and the promise to "respond to the issue within 24-hours" really means "don't call us; we'll call you." I haven't had any sort of response from the company regarding the product. There are a multitude of auto parts places to patronize, rather than be patronized by Auto Zone. I've noticed a decline in the quality of employees at there stores, and this was the last straw for them. and on that straw, they can go suck.
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September 2023 by Iliana Kaneva
The guy was so helpful and fast.I had a concern about a light that came on.He checked, figured out for 2min what was going on.I needed engine oil and he did everything for me in the middle of a poring rain.I believe that at that time he was the only African American guy at Transit Rd Auto Zone.He made my day and gave me a HUGE PIECE of mind.Please, recognize his customer care.I didn't think to take his name.It was 4p.m on Monday the 18th and he was at the register close to the window.Thank you from the deepest of my heart!!!!????
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September 2023 by David Swick
They never have anything in stock. I drove to two different stores and neither had four spark plugs. Pathetic!
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August 2023 by Lena Hughes
This Auto Zone is the best one I've been to. Mike and Matt was awesome, I came in due to my car would not start up. They gave me a jump as well as putting in a new battery. The customer service was Awesome. They were understanding and willing to assist me. Other auto zones would have not did all that they did. Definitely rating 5 star because these two young men were helpful and resolved the issue Greatly appreciate the awesome service I received.
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July 2023 by Donna Derrico
I love Autozone. The staff is always friendly, professional and helpful. I definitely recommend them.
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April 2023 by Sheila R.
Tim and Ray were extremely helpful and knowledgeable and friendly and efficient… Tim was a lifesaver!
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January 2023 by Willard Pritchard
The employees were very friendly and helpful. One of the cleaner AutoZones I've been in.
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January 2023 by DangerousGamersShow
Rude staff. Told me my car battery was fine, and it died 2 weeks later...
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August 2022 by Anders L.
helpful and WAY better than oriellys auto parts.
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June 2022 by Bob
John Transit Road Store Elevating Customer Service to an Entirely New Level When you get to a store 15 minutes before closing and the Clerk tells you don’t worry about the time Saves you over 15 dollars by researching on his computer the best value blades to purchase Goes from behind counter gets the blades for you from the display Explains why he chose them by showing me on his computer the different options and prices After I pay goes outside and puts both blades on in a middle of a total drenching freezing downpour with temperature of about 40 degrees Refused My driver side blade tore driving home about 840 pm in a total downpour of rain Artived at AutoZone about 5 minutes later Knowing it was late told the Service Rep behind desk was just getting pair of wipers He responded by asking
