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November 2023 by Jamey Kern (Jamey Kern)
Great customer service and great hours!Dave was most helpful
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August 2023 by victoria germanovich
The staff is so friendly, and the gentlemen who always answers the phone is so polite. They answer any questions I have. Super friendly. Prefer coming here then a anywhere else !!
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May 2023 by Michael Tasner
If you are self employed and looking to do business with them, look at other credit unions or financials. I was excited to move some of my business to another local credit union and they had a very attractive auto loan rate, but they just couldn't get it done.In comparison, within five minutes of filling out a loan application with the auto dealer I am purchasing the vehicle from I had multiple financials competing for my business and an instant approval.They do not have an understanding (or desire) to work with small businesses - the people and members that actually drive the local economy they serve. It is kind of ironic. Never in my career have I seen a lending process like the one they use.
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August 2022 by tushar patel
Very quick auto loan approval process. Way to go!!
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August 2022 by Miss Keys
Been a member for awhile. Tried only twice in the last few years and once again recently(twice altogether). Denied! Not to mention, the payments would have been extracted from my payroll. I think people of color are serviced differently. I been there in person a few times and I’ve seen customer service on both ends of the spectrum.
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May 2022 by Stacey K
The Amherst Federal Credit Union staff is very friendly and personable. Its nice to actually talk to someone when you call. Rates for loans always seem to be some of the best around.
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May 2022 by Miss K
Been a member for awhile. Tried only twice in the last few years and once again recently(twice altogether). Denied! Not to mention, the payments would have been extracted from my payroll. I think people of color are serviced differently. I been there in person a few times and I’ve seen customer service on both ends of the spectrum.
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May 2022 by carl grassl
Friendly, professional staff, and prompt service. Best banking experience ever! Don't know why I didn't switch over from large commercial banks sooner.
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May 2022 by Denise Steiert
The credit union staff is extremely helpful and makes banking so easy.
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March 2022 by Michael Czechowski
More than a credit union, it's like family
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May 2021 by Nathan Short
Good people
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May 2021 by Kayleigh Kubiak
I love this credit union! Everyone is extremely helpful and friendly. They are also eager to help with any problems or questions you have! I highly recommend coming here, just walking in to do a transaction brightens your day!
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March 2021 by Madison Neu
Closing my account here. Moved to buffalo and wanted to open an account with a credit Union. Beware, you really need to watch your bank account. I can’t begin to tell you the amount of times my money has gone missing. The first time they were nice put the money back in. The next two times acted like there was nothing they could do. I’ve lost at least $1,000 here and I don’t even know how to begin to get it back. Even the first time they never did a formal investigation just said ok and put the money back in. They should be closed down. Very shady.
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February 2020 by Kelly Guidie
Been here since well 20 yrs at least. Very helpful and friendly. Wish they were closer . :) Tough hours to try driving there and One location sometimes makes it tough.
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October 2019 by Sarah Siegel
Been a member here for about 3 or 4 years give or take. I love this credit union!! Always helpful and kind.
