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“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
“This is the best Post Office! Maybe I'm just lucky but most of the time I visit there aren't long lanes, or they move quickly. Staff is very knowledgeable, professional and friendly and always try to help as best they can. Numerous times helped me to find the cheapest shipping option.”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
8:30AM - 4PM
1077 Pleasantville Rd, Briarcliff Manor
Post Offices
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“Everyone is always pleasant and courteous. Post offices have a bad rep sometimes but I find this one stress free and easy. I don’t really get the negative reviews. Sometimes packages get lost because it goes through a huge system after it leaves the local branch. I wouldn’t blame them for that.”
“Winifee is the best and most beautiful Lady with the best service.This is my first time here to buy a money order,I don’t understand because I paid a parking ticket for the first time,But she has put in 150/100 effort in customer service,If there are 10 stars , I will give them.”
“Prompt attention to delivery problem by super Supervisor and delivery route carrier, Mr. Z.B. Occasional problem caused by similar address on their large route. Patient and professional response and thankful for follow up call to confirm package was found and delivered.”
“Every postal clerk I've interacted with in last 3 months has been excellent. They are efficient, helpful, answer questions and are patient. From returning held mail from our vacation, to hand stamping wedding invitations, buying stamps, mailing packages- they are top notch.”
“I absolutely love this post office. Is the line long at times? Yes. Can the service seem slow (only one register open with lobby full of 10 patrons) at times? Of course. Let me tell you the staff makes these mishaps seem like nothing to complain about. Julie( who has retired now for about 2 yrs.), Theresan, Dan and even the new gentleman are all so kind and sociable. When I walked in there about a month after having my baby Thersean said "wait a minute I haven't seen you in a while". What a great feeling. Love love love the staff.”
10AM - 1PM
2020 Maple Hill St, Yorktown Heights
Post Offices
“I truly love how nice and respectful ALL staffs are! They’re always doing their best to help everyone, from the supervisor going out to help customer to use the machine, to every staff being friendly and always smiling. I truly appreciate everything you all do.”
“They are a very busy little post office at times. I’ve had a P.O. Box with them for over a decade. The customer service has always been great with the exception of a couple times with people that only worked there a short period of time. I would give them 5 stars if they had later lobby hours to get mail from boxes. Also if they kept the bell and door available to get packages instead of having to go to customer service. Which is a new thing since COVID.”
“I've been a long time customer here. Over the years, there have been several very very nice employees who are most helpful, and respectful.However, the was a change in Postmaster general in recent years.Much to my chagrin, there have been NUMEROUS TIMES THAT I myself, (n I've heard from others), that he is significantly rude to some of his customers. That should not be the case, but it's best just to ignore unpleasant people n there actions. (as long as they're not harmful).”
“I am thrilled to share our wonderful experiences the Mahopac Post Office. The service here is consistently exceptional, and I want to give special recognition to two outstanding individuals: William, the postmaster, and Ivars, my delivery driver.
William always goes above and beyond to ensure that every customer is taken care of. His professionalism, kindness, and attention to detail make every visit a pleasure. He handles everything with efficiency and a smile, making the post office feel like a friendly and welcoming place.
Ivars, my delivery driver, is equally fantastic. He is always punctual, courteous, and careful with our packages. His dedication to delivering my mail on time and with care is truly appreciated. Ivars consistently goes the extra mile to ensure that my deliveries are perfect, and I am incredibly grateful for his hard work.
In addition to William and Ivars, everyone that works at this post office is so friendly and has great dispositions. Their positive attitudes and helpfulness make every interaction pleasant. It's clear that they all take pride in their work and genuinely care about their customers.
Thank you, William, Ivars, and the entire team, for making our postal experiences so positive. Your dedication and excellent service do not go unnoticed. Keep up the awesome work and Thank you!”
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“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”