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September 2023 by Kevin Callaghan
Great fast service. Got my oil changed in my truck on Friday, I wasn't even there for 30 minutes.
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September 2023 by John Gloss
If you are in Alex bay or anywhere around buy your next car from FX a Dodge. Taylor is awesome and very helpful. You gat great deal and better car of truck.
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September 2023 by Sue Leonard
Great Service Center. Took our hubby's truck there for his scheduled oil change. Wouldn't take it any place else.
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August 2023 by Jack Pack in The Woods
Kind, caring Service Manager Mark helped me quickly get back on the road on a rainy Saturday! A-1 Service! My 32 yr old Dodge van had windshield wiper breakdown, as I started a long day of driving, miraculously close to this Dodge dealer! Mark was happy to help & the service techs were able to jury-rig a fix, parts for this old van are hard to come by, but they got the wipers wiping in short order. So kind! Thanks a million!!
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July 2023 by norma bidwell
Great service great attention to details very informative staffMy go to dealer from now on
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June 2023 by TerryBeary
Do not purchase vehicles at this dealership or any of their other Caprara locations. They over price and hide too many fees in their contracts without telling you. They do not talk to you about what has been fixed on the vehicle in the past and they hide any problems it does have until it pretty much Fs you over financially. Also if you are military then I recommend you do not go to any dealerships that are near post. Dealerships like this one, when I was active duty will try any which way to sqeeze every penny out of you. It's not worth it, even if it's a closer location. Take your money and research some actual reputable dealerships that don't have a history of price gouging military members.
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April 2023 by Melissa Didericksen
They keep things changed up in the lobby :) they also have a small snack bar and waters. I keep forgetting that.I really appreciate the respectfulness of those who work here during check-in and when it comes to being told about what's needed and if there's more than at first expected they come to let you know about what it will cost and at times will even go above and beyond like when they were already working on our rear brakes they also took care of the front brake pads and checked things as well. We have been bringing our vehicles to this dealership since 2010. And have grown to trust them.
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February 2023 by Bruce Brown
My daughter bought a 2020 Jeep there last summer. A few weeks ago it randomly wouldn't start, weak battery. She got it jumped and it was good until Thursday when it did it again.She's 5 hours away but had an unexpected break so she headed home for the weekend. I called Capraras yesterday morning and explained what was happening and the situation of her only being home a few days. Like everyone else they're swamped but said bring it in this morning and they'd try to get a look at it.We dropped it off this morning, she just picked it up, hopefully/apparently fixed - bad battery, 100% covered under warranty.In today's world it would have been real easy to blow this off or have her make an appointment. It was nice to see that not happen. As she said, "they exceeded my expectations". ?
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December 2022 by Steven Lamontagne
Great people 3rd vehicle in 3 years,will be back worth the drive to see Taylor and staff! Thanks again.
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October 2022 by Crystal Bejjani
Most used vehicles are Canadian. Where is the exchange rate? Certainly not passed down to the customer.
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September 2022 by Cindy Hutchins
Everyone at FX are so friendly they really take the time to make sure you are getting the best deal possible! They make you feel as though your not just another customer, they listen to your needs. I’ll make sure to recommend family and friends to go here!! Great experience! George went above and beyond to make sure the deal worked for me! I thank George and everyone else behind the scenes that made it work.
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September 2022 by D Merriman
Overall I had a negative experience from the time I submitted a PDF file to the time of delivery. I brought my issues to Charlie Carrara the owners father, because no one at that dealership was willing to work with me or help me with all of the issues I faced during the buying process and delivery. However even after reaching out to Charlie, not once did anyone take care of me or my Jeep. When a customer spends over $82,000 on a Jeep, you’d expect the staff to give that customer the “Royal treatment”. Instead I was shown to my Jeep, than I couldn’t get anyone to help me inventory the Jeep or any of the aftermarket parts that I had purchased like the half doors. I also noted that there were parts missing on delivery in September 2021, I was given their word they’d get me the parts. It is now February 2022 and I still haven’t heard from Chris or anyone at FX about the missing parts from my order.I have 100% been treated better at many dealerships, and definitely treated better for spending a lot less money. So I will say if you’re the type of customer looking for a special experience or to feel like you’re part of the family and that you, your needs and concerns will be addressed and respected; I will assure you that you will not find that type of atmosphere here at this FX dealership. All they care about is how much money their making and/or moving inventory.
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June 2022 by D Merry
Overall I had a negative experience from the time I submitted a PDF file to the time of delivery. I brought my issues to Charlie Carrara the owners father, because no one at that dealership was willing to work with me or help me with all of the issues I faced during the buying process and delivery. However even after reaching out to Charlie, not once did anyone take care of me or my Jeep. When a customer spends over $82,000 on a Jeep, you’d expect the staff to give that customer the “Royal treatment”. Instead I was shown to my Jeep, than I couldn’t get anyone to help me inventory the Jeep or any of the aftermarket parts that I had purchased like the half doors. I also noted that there were parts missing on delivery in September 2021, I was given their word they’d get me the parts. It is now February 2022 and I still haven’t heard from Chris or anyone at FX about the missing parts from my order.I have 100% been treated better at many dealerships, and definitely treated better for spending a lot less money. So I will say if you’re the type of customer looking for a special experience or to feel like you’re part of the family and that you, your needs and concerns will be addressed and respected; I will assure you that you will not find that type of atmosphere here at this FX dealership. All they care about is how much money their making and/or moving inventory.
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January 2022 by Carol Burke
Sharon Cullen is the best salesperson ever.Taylor Caprara was very honest and upfront. Definitely will do business there again and again.
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January 2022 by Beau Bushor
Smaller dealership that gives you high quality vehicle purchasing experience.Thanks for our new 2022 Pacifica Limited plug-in.
