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January 2024 by Jen F.
My family has been coming to Tres Bon Dry Cleaners for years. We use both their tailoring and dry cleaning services regularly. I dropped off pants to be tailored in October and then noticed in December that the seams from the hem were coming out. Since I don't live in the area and only come home every so often, I wasn't able to bring the pants in for them to be re-fixed until January. Since I had just gotten them hemmed only a few months ago (and these are pants I don't wear often at all), I didn't expect to be charged for them to re-fix the pants. However since too much time has passed since I last picked them up, they are charging me to fix a hem that they initially did and came un-done. The actual cost is not what annoyed me but the fact that my family and I have spent so much money here and they cannot waive a small charge for pants that they hemmed and in a short amount of time came undone. It just feels like bad customer service.
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November 2023 by Faye Tian
This dry cleaning shop surpasses any I've visited before. Their alterations performed on 10 of my pants were truly remarkable, saving me a significant amount that I might have otherwise spent on new ones. Not only is their dry cleaning service swift, but it's also remarkable that my clothes no longer carry the typical 'dry clean' scent. All staffs are friendly, efficient, and helpful. The only place I will go to for tailoring and dry cleaning.
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November 2023 by Eric M.
Worst company ever!! They have management problems. Would rather bring my clothes to the pet store!!
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November 2023 by Loretta S
I've been in the neighborhood for 30 years and have depended upon Tres Bon Cleaners throughout that time. They haven't disappointed me. The folks at the front desk are cheerful and helpful. Vicki and the other seamstresses know their "stuff"! And the value and quality of their service are there, consistently.
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November 2023 by Electra Gaglia
My daughter had her dress tailored by Vickie. Only took a week to be ready and she was very pleased with it.I was glad to hear her input.Great customer service, big parking lot and is a great neighborhood favorite inAlbertson.Many thanks and much appreciated.EG
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November 2023 by John McGee
The employees at Tres Bon are very attentive to detail or request with anything that is brought in. There turn around time to have things prepared is absolutely amazing. If there is any problems with any items, they address the problem and correct it immediately. I highly recommend Tres Bon to anyone who is looking for good service.Services: Laundry wash & fold
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November 2023 by David Frankel
I came in asking if my son's suit would be ok even after he washed it in the washing machine. The manager overheard and gave an assessment assuring me that it wasn't ruined and dry cleaning it would take and it did. I do think that $22 for a preteen suit is a bit much, but it was done quickly which is what I needed. I use them occasionally when I need something dry cleaned quickly. Very professional and good work - which is to be expected as I find their prices a bit higher than the competition.Services: Clothes pressing
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November 2023 by ALIANNA NARVAEZ
This place is the real deal! They have unmatched customer service and they are very professional. I live in Queens and have dealt with cleaners/tailors that aren't organized and didn't do quality work. Thank God I work in Long Island and stumbled across this place. I wouldn't go anywhere else. Every garment that I brought to Marissa for any type of alteration has been done perfectly and they have everything in house so the wait for anything to be cleaned and/or altered in done in real time. No sending off and waiting weeks. I recommend!!Services: Clothes pressing
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November 2023 by Tom Cordero
Tres Bon is a gift to our neighborhood of Albertson/Roslyn Heights. As dry cleaners go, they do the very best work, and are lovely people to deal with as well. They have always accommodated any special requests I've had, and genuinely want to see their customers 100% satisfied. Special shout outs to Vicky, the master tailor--she is a SUPERSTAR with alterations, and to Chris, who manages the entire business with sincere dedication and generous spirit. It was convenience that first brought me to Tres Bon, but it's the quality and the people who keep me coming back.Services: Special care fabric cleaning
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October 2023 by Mandy K
This was a place I had started liking especially because of the proximity but honestly I would not recommend. There have been multiple instances where we have received our clothes back with stains that should’ve and could’ve been removed. For the prices they are charging, its just not justified. Service is always kind and the lady doing alterations always does a great job. I just don’t think they put in the level of care that maybe a smaller business would.
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October 2023 by Katie Campbell
I have been using Tres Bon now for all my dry cleaner and tailoring needs. NEVER AGAIN! I am getting married (in two days) and insisted my mom bring her mother of the bride dress their for alterations (even though she lives over half an hour away). They had the dress there for over 5 weeks and as of this morning said it still would not be done until after the wedding all because they put the wrong pickup date in the computer and the work had never actually been done. Even though it was supposed to be done over a week ago. We had gone 4 times to check on the dress and every time they kept pushing it further and further back. In addition it cost $300 for this stress! Very unapologetic (they never actually did apologize) and did not even care. Save your time and money and go elsewhere!Service: Alterations
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September 2023 by Caroline Raitses
We have been loyal Tres Bon customers for 9 years. Soon after we began using them, I realized I had forgotten a dress there on a holiday weekend, and a day they were closed. It wasn’t just any dress, it was the only dress that would fit me at 9 months pregnant for a black tie wedding that evening. Panicked, I messaged them on Facebook. The owner responded with in minutes, and met me there to get the dress. After that, we have never looked elsewhere. The service has been consistently excellent. The pick up and delivery service is seamless. The people that work in store are kind, friendly and pleasant. Highly recommend!
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September 2023 by Gregg Saul
Tres Bon cleaners is the best I have ever done business with. They always aim to please and their staff is always so personable and efficient. Tres Bon is hands down the leading dry cleaners and always so accommodating. Management is always present in the event you have anything that requires professional advice. In summary, this establishment has earned 5 stars in my opinion.Services: Leather & suede cleaning
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September 2023 by Dante Cappi
As a long time customer, lThe customer service at Tres Bon has always been above and beyond. Courteous and professional and they always do the right thing. I remember once many years ago my daughters dress was damaged and they ordered her a new one and replaced the damaged one. Five starsService: Laundry wash & fold
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September 2023 by Laurie Lefcort
I have Been using Tres Bon Cleaners for over 35 years / they have never disappointed me. In fact they are the only place I would trust with extremely delicate items. The staff is always welcoming and pleasant!!Services: Leather & suede cleaning
