-
January 2024 by Robert Howard
Great staff
-
January 2024 by Erwin Sarazin
It has been a pleasure doing business with WoodForest. They are open on holidays when most banks are closed. I received great service and support today, on MLK day, by Eve and Justin at the Washington Ave Ext branch, located in Albany, NY
-
December 2023 by Eve Camargo
One of the best tools they have is the online banking plus I love that I could do direct deposit on my accounts plus I could use the western union right through my app plus once you set up an account you get your debit card ? right on the spot plus they was so fast opening my account.
-
October 2022 by Brian Collins
Trying to call them about an existing account and they just keep hanging up when they answer the phone.Very unprofessional
-
August 2022 by C Barber
Great place to bank!
-
January 2021 by Craig Liston
I was at Walmart and had been paid rent and had $600 in 20s. I asked the teller if I could have large bills he said yes, he went to the manager because he didn’t have enough hundreds in the drawer. She told him to come tell me if you don’t have an account I’m not gonna give you large bills, when I asked her why not she was extremely nasty and rude to me. I would avoid that bank like the plague. I have no clue how someone like her can be a manager. She has zero people skills.
-
May 2020 by kyle preston
I deposited a check... told me there would be a hold on it. I called the bank it was drawn on and the check has cleared and called customer service and they tell me it’s at the branch level. I don’t understand how the branch manager has the authority to hold someone’s money under their finger nail for no reason when the check has already cleared the bank my check was drawn on. Not to mention the squinty eye girl that stands behind the teller line and gives everyone dirty looks is extremely rude and knows nothing. I’m going to ask to talk to the district manager bc this is nonsense.
-
March 2020 by Erika Johnson
I've been a long time customer with them. Worst experience by far. No communication and too forever to cash a check as it's over their limit. If there was a zero star I would have rated them a zero
-
December 2019 by Patrick Barton
Both the Glenmont and Albany locations have excellent staff. Very professional and courteous.
-
February 2019 by Donovan Wilson
Great people great experience. I was highly satisfied.
-
September 2018 by Tre
Best bank ever ❗️❗️
-
August 2018 by Mike D
Best bank ever â—ï¸â—ï¸
