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January 2024 by RįçhRøç
The manager was great, she was kind and courteous and expedient in her efforts to make the process seamless and enjoyable. The facility is clean, temperature controlled, good lighting and well maintained. Overall I am very pleased with ValuSpace.
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December 2023 by Katie D
Everything about the process - from renting my unit to moving out - was super easy and smooth. The building itself was always clean and well lit so I always felt comfortable going to my unit and that my things were safe.
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December 2023 by Bianca Thomas
My experience @ Value Space was pleasant.The rising costs of small incremental increases is what forced me out. Had my initial rate never changed or gotten so high I would likely still have the space.
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December 2023 by Carletta Collins
Quasha Staton, was informative & helpful in the process of choosing a storage unit. She helped me choose the right one for my family's needs.
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November 2023 by Natalie Louban
Staff was helpful and friendly any time I needed assistance. All my belongings were kept safe and in the exact condition as I put them in there
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November 2023 by Thanos Dimadis
This is the toilet in the building of ValueSpace Personal Storage in Albany, they have for customers. Such negligence it’s unacceptable and against basic hygiene rules. Someone needs to take care of this.
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November 2023 by Virginia Murray
I needed storage back in 2020 when I got married and needed more space in my apartment. I've moved to a much bigger apartment and I don't need it anymore. ValuSpace came through for me when I really needed it and now that space has been cleared for someone else.
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October 2023 by Connie Zumbo
Been renting here for 4 years in the Albany areaNever had a problem with any of the staff or employees until recently. Always make payments on time. Never hang out all night as some renters do. Very disappointed in the new people working in the office. Very rude and even tried to deny me access into my storage unit. Whatever you do don't think about bringing your animal with you when you visit. I would not recommend this place. Not anymore!!!!!
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October 2023 by Tania Tinley-Porter
Their opening and closing times posted didn't reflect the actual time they were open, but once that resolved it was a simple and relatively quick process. Good location for access
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August 2023 by Tai White
The manager at ValuSpace was very helpful. He walked me through the leasing process and answered all of the questions that I had. The storage space I was provided with was clean, spacious, and in a convenient location which made the process of moving my large furniture into the storage unit easier.As I was looking for a storage company in Albany, NY, I was mainly concerned about security since most/all of my furniture had to be put in storage. I was relieved when I arrived at ValuSpace and noticed all of the safeguards that ValuSpace has in place to ensure that their lessee's personal items are protected.
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July 2023 by Debbie Jakala
Teresa is amazing. What a fun and happy visit to make a payment, look at other unit possibilities. She is thorough, knowledgeable and so very helpful!
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June 2023 by Edie Goldman
The manager was very helpful over the phone when I experienced a few problems with understanding the website. Completed the deal, got the code and unit number. All good. But when I delivered my first load to be stored, the loading door closest to my unit was out of operation. Also the second time. And still the third time. That time I asked the manager in the office when it would be fixed, and was told in about three weeks, as they're waiting for the part. So, it's a good value but not too convenient to my actual unit. I'll live with it. Just a nuisance that increases the trip a little. The entire space that I've seen is well kept, clean, and brightly lit in the hallways, which is nice.
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June 2023 by Pilar Arthur-Snead
Safe, secure location. Well lit, temperature controlled, these are the pluses. But the downside is they bring you in with a “deal” and they raise the rent. I’ve had a price increase every year I’ve stored there since 2020. Started at 150 now 180+.Update: After this review, I was given a discount or roll back on my rental rate. So this shows the company does read the reviews and care. Thank you.
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June 2023 by Chris Haskins
Your Manager Coulton from the Halfmoon Value space, helped me with a great Long term storage arrangement with a positive customer service experience. He worked threw multi tasking and didn't fail. Kept a great attitude and was knowledgeable. He is a must have. He was filling in the Albany NY location, located on central ave , Russell rd. Thank you for obtaining such a awesome person. Great job and niw your long time customer. Erick Haskins. With management like that i would love to work for a company such as yours. Again thank you abd best regards.
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June 2023 by Yeji Kim
It's clean and well organized. The staff is kind and helpful. Thanks to the small cart, we could move stuff into the storage.
