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September 2024 by Brian Bloom
Once again, a package that's supposed to be delivered today is sent from this center the opposite direction of my house making my package late.
It baffles me at how hard it is to get a job with USPS but then they only hire incompetent people, give them tons a of holidays, awesome benefits, and let them constantly screw up.
Someone really needs to look into the leadership at this office and replace them, along with most, if not all, of the other people working there.
A little update: They've done it again. This time my package was sent out of state by them, rather than the few miles to my house.
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August 2024 by Ebb Tide
Might be the worst po ever
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July 2024 by georgina DeWitt
I had a really great experience with a Saturday afternoon (3:00 p.m.) passport appointment. I scheduled the appointment about 10 days in advance. There is a designated office within the PO for passport appointments. I showed up a few minutes early for the appointment and the agent, K. Clark, got my paperwork started prior to the appointment time. He was extremely professional and efficient and got the process finished in less time than anticipated. I was extremely worried about all of the negative reviews and experiences, but I had to roll the dice as this was the only place that I found to have Saturday afternoon appointments available. I am grateful to be able to share a positive experience.
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July 2024 by You Wunn
The organization at this place is ridiculous. Packages instead of being delivered to local post offices end up in totally different states
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June 2024 by A C
This place sucks. Their employees suck. They have a woman Indra working there and she’s married to her uncle so no wonder they’re so slow at this location
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May 2024 by albert speer
If u can give this dumpster fire ? ? NEGATIVE Zero. I would . Always a huge line. With 2 people. While one is doing passport pics. Only one is dealing with a looong.line. and they all look miserable. Like if they are not getting paid. One of the worst post office, followed by the one small on Rotterdam mall. The one that's very tiny . Yup. That one clerk gets upset. If you are there to drop of your mail. And God forbid upu interrupt her texting or Facebooking.
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April 2024 by Dreamboy Tanvir
nice place & great services
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February 2024 by Axeman610
USPS is no longer a viable option for shipping. UPS from now on !
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February 2024 by Patricia Vieta
So, I try calling the Albany Post Office to try and locate a letter that I believe may be in a dead letter file but the number posted on-line is no longer valid. I then locate an 800 number to try. At first I get a runaround with the computer system but then the system seems to try and send me to a real human and I get their voice mail... but guess what their voice mailbox is full, so the system hangs up on me... TOTAL WASTE OF MY TIME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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January 2024 by James La Forge
The last 2 small Envelope packages, 1 from Florida and 1 from Texas, both first going through NJ. to this distribution center, get sent to another state rather than to my home 30 miles away. Unbelievable, WTH?Finally got an empty envelope, which was opened with a knife. They then marked it as damaged/missing. Now I know why it was re directed to MI.Den of thief’s !
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January 2024 by Matthew O'Neil
There seems to be a major issue with packages being sent to the wrong state coming out of this office. I've lost track of how often this happens.
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December 2023 by Gerald Pizzemento
I wanted to give no stars because I don't think I've ever had a worse experience at any business. I made a passport appointment online a few days ago for the Karner Road facility. I arrived ten minutes early and noticed the door to the passport office was locked. I knocked a few times, but no one came out. I knocked a few more times. Again, no one came out. So, I walked down to the post office counters where the lady said, "oh, he's in there. He must be in the back." So, I went back and knocked harder. Well, finally after 15 minutes a man opens the door looking like he just crawled from his bed. He opens the door and doesn't say I'm sorry or anything. I say, I have a 1:00 appointment for my passport. He looks right at me and says, "go straight down there." And points towards the post office counters. I said, down there. Where? Yes, he says "right over there." I walked down and I wait. Five more minutes and that's when I almost lost it. This guy put on his hat and coat and walked right out the front door!!! I looked at the lady at the PO counter and she said, oh, he must have gone to lunch.
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October 2023 by lisa ray
They stole my money order in the mail. I send the mail out 2 weeks ago to be delivered in the SAME STATE and it STILL have not arrive at the destination. I am going to the police station and put a case out on the postal service for stealing my mail and not making the effort to refund me BACK MY MONEY!
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October 2023 by Midge Chickma
This branch is being employed by two women that are not receiving. I wonder if they are still employed karner rd. They act like it's a burden...any kind of service is a huge problem for them...if you are a federal worker they should know that they are servicing the public their duty is to serve the public .God forbid if I ask to buy a stamp or something so simple. If they don't like their job then go look for somewhere else to frown . Good grief
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October 2023 by talesha hanif
made an appointment for a passport and no one was in the office. The sign said to go to the counter and the clerks said to reschedule.
