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June 2024 by Russell M
The worst service. They can’t ship a package correctly or even find it at their store. I had to go there three times before a competent worker could actually locate my package in their warehouse. Now I paid for a package that wasn’t delivered and wasted a huge amount of time. You guys lost my business. I should charge you for all my time.
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May 2024 by Cliff Gardner
Instead of looking up the address, just one digit out of place on the zip. They threw my package out. I would have looked the address up and replaced the 6 with a 3. It's Albany for you, some of the scummiest people on earth.
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March 2024 by L.A. Berry (She Rocks & Rides)
First they said they "attempted" a delivery without a call or knock at the door then made us reschedule a delivery 3 days later, never delivered the package, spoke personally to the PO guy who called his supervisor and promised he'd "make a special note" to deliver the package the next day and guess what? Still no package. We had to race to this g.d. location 15 minutes before closing to pick it up (suppose the miracle is that it actually was there, albeit still UNDELIVERED 6 days later). We could have driven to NJ to pick up this package faster than paying good $$ to the USPS to do another lousy effort.
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February 2024 by L.A. Sokolowski
First they said they "attempted" a delivery without a call or knock at the door then made us reschedule a delivery 3 days later, never delivered the package, spoke personally to the PO guy who called his supervisor and promised he'd "make a special note" to deliver the package the next day and guess what? Still no package. We had to race to this g.d. location 15 minutes before closing to pick it up (suppose the miracle is that it actually was there, albeit still UNDELIVERED 6 days later). We could have driven to NJ to pick up this package faster than paying good $$ to the USPS to do another lousy effort.
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February 2024 by Trini Trapz
i hate this post office with a passion they hold your mail never deliver it on time days without mail i wish they all burn in hell and take this place out of business for good we need better in albany any other neighborhood would never go thru this
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November 2023 by Laquan King
My block doesn't have a mail man. Have outgoing mail that has been in my box for 4 days now.
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October 2023 by Alex Floud
Says to say, representative to speak to a representative at the post office, yet sent me to a surveyed, and instantly hangs up. There is absolutely no representative to speak to.
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October 2023 by Dominique Jones
bad communication no one answer the phone I been calling for over an hour now.
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September 2023 by Jayy Jayy
Says they open at 9 but nobody is ever there to open the damn thing
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September 2023 by Vida C
Why have a phone if you never plan to answer it?
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September 2023 by Kristal Rivera
Literally no one ever answers the phone here. NO ONE
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August 2023 by Lavish killa
I really hate that their my carrier they don't even answer the phone smh I've been trying to contact them over a issue I'm having with receiving other's mail in my mail...and its been annoying for the last couple of days so not to get in contact with anyone is very nerve wrecking they are so unprofessional etc I hope that they get closed down. Smh
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March 2023 by Ms. Franklin
This station is the most incompetent place ever. Postal employee place parcel key in wrong apt mailbox , thusmaking it impossible for me to get my package. Then calling ? them to no avail as no one answered phone during business hours. Terminal Station is useless !
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December 2022 by John I.
Slow, messy, nasty. Would not recommend unless you enjoy headaches.
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September 2022 by Theehardpill
Horrible service!!!! They NEVER answer the phone and their carries do not do their jobs correctly.
SHUT IT DOWN!!!!