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August 2024 by P S
A great place for all to do business with.
The service is great, the staff are curtius, and convenient location works well .
I will add, since a new owner has taken ownership of this place. The investment that they are making in the remodeling , new updated equipment and services being offered is great to see come to the area .
Well done !
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August 2024 by Muhammad Muneeb
Great customer service, helped me print at the last minute.
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August 2024 by riley Agstacker
Amazing customer service! Great people!
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August 2024 by Mary Sullivan
Great people working there!
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August 2024 by Dussy2Cozy
Outstanding customer service, Love the atmosphere here especially the staff 10/10. I recommended visiting and doing business here again
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August 2024 by Just a Dude on the internet
I come in here often for returns and miscellaneous shipments, Dustin, Justin, and Baylin always help me get in and out the store swiftly. My returns are usually processed in under 5 minutes and shipments in under 10 minutes. Good crew of employees at the western ave location. Will definitely continue going to this UPS store
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August 2024 by The Exploding Pen
Went in to have an amazon return and was helped by Vanya, very nice and knowledgeable!
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August 2024 by Janice Dean
I had a great experience with Balin today. I called in advance to make sure that the store could accept a large, heavy baseball bag (baseball bats, balls, helmet, etc.). Balin answered the phone, said yes, the store could handle that size which was quite similar to a golf bag, and provided me with the store hours. I arrived two hours later, he knew exactly what size box to get, and was efficient, professional, and effective. I was out the door in under 15 minutes. I recommend this location.
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August 2024 by Tyler Marshall
Fast drop off. Amazing workers there ?
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August 2024 by Ruth Smith
I brought a very heavy bookcase to the store and as soon as the young man working there saw me he came over to take it from me and carried it. Another time yesterday he helped me with labeling a package. These men are so friendly, so professional and so helpful I love going to this UPS store!
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August 2024 by Peter Zwagerman (Growth In Consciousness)
Poor service lack of commitment to safely handling package would not wrap box.xtra $20 will mostly be damaged at Amazon location will never use this for Amazon returns again customer service Low low low Muhammad was rude and inconsiderate after the store manager reached out to me they offered no apology and continued to blame me save your time and go to USPS
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August 2024 by Justin Garcia
I come here consistently to do my Amazon returns and the staff are always pleasant. They handle my packages with finesse and haste but never a mistake. And the boss is a good man from what I know about him
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August 2024 by John Scopa
Best service helpful
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August 2024 by Army Engineer
I went to this store yesterday to return 2 Amazon packages (free mind you). As I entered the store an associate was sitting on the counter with his back to me. After about 3 min he realized I was waiting for help. I guess he saw that his coworker was looking at something behind him so he turned around. I showed him the Q code for the first package scanned and he stated I owe a dollar. I told him no it's free of charge per Amazon's return policy. He started to argue with me that he wasn't stupid and he knew his job. He stated that I thought he was stupid and that I needed to pay the $1. I told him I would not and I have another package, he said he would not help me and to leave. I told him I would not leave until my packages were received. He decide to finish the transaction and continued to ramble on about how I thought he was stupid and that he didn't know his job.I use this store for all shipping related needs. I will not going forward.
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July 2024 by Chris Chromczak
Fast, friendly and helpful.