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April 2024 by Dana Canada
When I retire, I want to live at Staybridge Suites. They are my favorite hotel. I always receive the best treatment. I'm safe while traveling for business overnight. They offer breakfast and dinner for free. Their staff are professional and helpful. When can I move in?
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April 2024 by Nicholas Gimbrone (Nick)
Very nice rooms & breakfast. There was an unexpected additional $75 hold on the charge card that was a surprise.
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April 2024 by Brian Peyton
Very nice hotel with kitchens in the rooms, free laundry, and 3 nights a week socials.Edit- The socials are first come, first serve. They were out of food quickly and don't restock. At 630pm, only the fries were left, and they said the rest was gone in 30 mins.
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March 2024 by Ruth Logan Herne
If there were more stars, I would give them. After two years of various awful hotel experiences as I travel for research, this Staybridge was a far cut above. Great rooms, accessibility, nothing smelled like weed (BONUS!!!) and everything was in great shape. Service was stellar, Mike at the front desk was wonderful and our whole family enjoyed their stays here. Kudos. Highly recommend
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March 2024 by Emma-Sue Gibboney
Great hotel and perfect location next to the mall/neighboring restaurants! Staff was very friendly and helpful!
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March 2024 by Ibidun temowo
This is an older property, but there are a lot of renovations going on.Their elevators work well.They are close to a lot of restaurants and next door to a big mallThis hotel is very clean, the breakfast is great with a variety of hot and to go items. They also have happy hour Monday-Wednesday with excellent meals.The best part of my stay is their entire staff. The kitchen staff ✅️Front desk✅️Joey (with the bow tie) is so wonderful. I can't even describe his customer service-warm, courteous always willing to help just greatThere is also Arthur, who, for me, was my angel this early morning in January when I set out to work, but my car was covered in snow, and I didn't know how to clear it because 1. I'm from Texas and 2. there was no scraper in my rental car. I approached Arthur to ask if he had a scraper he asked me to hold on went somewhere for a few minutes and returned with something and shoved almost all the snow on my car omg I prayed so much for this guy on this day I started crying because his kindness deeply touched me. Thank you guys so much.My stay at this property for 16 nights totally changed my perspective of the IHG brand. I definitely will be staying at more IHG properties.Nearby activities: Close to a lot of restaurants and a mall
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March 2024 by Omayra 5238
These people took my money without staying the night. Manager has an answering machine for nothing. Doesn’t return calls. A whole $hit show!!!! Never
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March 2024 by Katie
Beautiful hotel with a great breakfast spread.
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February 2024 by John Wood
Excellent hotel! I had a lot of point accrued from years of staying with ihg hotels. Decided to check this place out on a whim and im glad I did. The rooms are amazing! I was offered freebies from their store as it was new years eve and compped me on everything. They even provide dinner through wednesday evening! It was a wonderful little vacation! Shopping next door is amazing there is a 4 story mall! I didn't know malls like that still existed! I'll deffinetly be back!
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February 2024 by Joseph Sheehan
The service here is great love the staffRooms: They just redid most of the roomsNearby activities: In the middle of Albany so great locationWalkability: They have a mall close by
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February 2024 by televi
My original meeting was on Sunday, but due to a snow storm in the area, I arrived a day early and stayed at this hotel. It was the best experience with friendly staff, excellent service, and cleanly maintained rooms. And after seeing that they even remove snow from guests' parked cars, I think 10 stars, not 5, is not enough. Really the best hotel. I will definitely stay here again next time.The original meeting was on Sunday, but due to a snow storm in the area, I arrived a day early and stayed at this hotel. It was the best experience with friendly staff, excellent service, and cleanly maintained rooms. And after seeing that they even remove snow from guests' parked cars, I think 10 stars, not 5, is not enough. Really the best hotel. I will definitely stay here again next time.
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January 2024 by John McMullen
Our room smelled like cigarettes.
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January 2024 by Laina Stapleton
The free breakfast selection and service staff are above and beyond. I haven't tried the free dinner served M-W but it comes with wine, beer, and sodas. The dining space is also really nice and inviting. The rooms are ok. They are currently being renovated. The door lock on our room was broken, which was a safety hazard. Only my husband could lock and unlock the door because it was messed up.
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December 2023 by Alyx Arslanian
My partner and I stayed here for 3 days & 2 nights. The price was great for the value, considering you get a kitchen and king bed. It was my partners birthday and Joey (with the bowtie) made this experience absolutely EXCEPTIONAL. I have never had such amazing customer service, you can tell he really cares about people and loves his job, he even gave my partner a gift for his birthday. The hotel has a hot tub, a pool, a lovely gym, laundry service, office area for use, fireplace and TV downstairs also for use. Breakfast options are served till 11am (better than most hotels) and are eggs, sausages, waffles, fruit salad bar, yogurt, cereal, granola, tea, coffee, muffins, bagels, etc. I know they also occasionally have dinner events where you get to socialize and have dinner (I think the day we left it was a vegetarian chili and meat chili day). The hotel is a 2 min walk to Trader Joe's and the mall is right across the same plaza. There are so many good places near by to eat, shop, and do activities, truly a PRIME location. Overall, a lovely hotel, and 12pm checkout is super nice. I really had a great experience here, I normally book Airbnbs but this hotel has raised my standards for hotels, I will definitely be back!
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November 2023 by haley dunkin
I recently stayed at this hotel and I must say, it was an outstanding experience from start to finish. The staff was incredibly welcoming and went above and beyond to make my stay comfortable. The room was spacious, impeccably clean, and beautifully decorated. The amenities were top-notch, and I especially enjoyed the luxurious spa and the delicious breakfast spread. The location was convenient, with easy access to nearby attractions. I can't recommend this hotel enough for anyone looking for a perfect blend of comfort, elegance, and exceptional service. A definite 5-star gem!
