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September 2023 by Angela P.
Just storing you things? Then these guys are fine. Want them to move your things? GO ELSEWHERE. They broke and damaged our furniture and valued collectibles and WE WERE NOT REIMBURSED. Only one contact person and if he doesn't feel like answering your questions or helping, then he disappears. Communication? Zero. They added stress to an already stressful situation. Really regret choosing them.
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July 2023 by Scott Burke
I recently had a great experience with Schapp. Glen and his team were exceptional. I would recommend them without hesitation.
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May 2023 by Paula Elson
The team at Schaap were awesome. Easy to work with and on time for pick up and delivery. They stored our belongings for over a month and delivered to our new home in CT. Also, did not gauge us in price. One company came in about $10,000 more. So pleased I went with Schaap. Thank you guys!
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October 2022 by Jessica Perez
These guys take a lot of the stress out of moving from the start! They say you get what you pay for and with this company that holds true! The Manager came to give a quote and was so professional and kind, letting me know when he was 10 minutes out so I wouldn’t have to leave work for a “window” of when they may show up. Same for pick up. The gents arrived on time for my pick up, were very professional, put mats down to protect my floors and were very efficient! My belongings arrived as promised two days later and at the time they told me. They took good care in wrapping everything in blankets and plastic wrap to ensure nothing would break! John and Tim really went above and beyond to make sure my heavy things were exactly where I wanted them before leaving. Thank you to the Schapp team for making this move a smooth one!
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October 2022 by John Alexander
Schaap was totally professional and did a very good job of delivering the second load that was poorly crated/packed by AAction Movers in AZ and who delivered the crates to Schaap Moving Systems, who then delivered it to us.Any damage to our stuff that not caused by Schaap. The people at Schaap have my deepest and sincerest apology for any inconvienced caused by the posting of my review of AAction Movers/United Van Lines on their website.
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July 2022 by Dre Thomas
Amazing place too work
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June 2022 by Lou Polsinello, Jr
Great service. They moved two cars from Florida to NY. They were on time and professional. Cars were put into a trailer and delivered clean and neat.
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May 2022 by Heather Delafield
We have really appreciated the patience and attention to detail as we have worked on our family member's relocation. I know when I am being a pest, but the staff at Schaap never seemed to realize it. Very helpful with addressing my many questions and stepping us through the process. Wish they had a Tampa office.
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March 2022 by Carolina L.
We contracted with Schaap to move the contents of our home of 34 yrs into storage and hold them until we found a home in the Philadelphia area. They picked up 3/25/20, and delivered to PA 7/9/21. until delivery things seemed to be going fine, However, upon upackng after the delivery we found serious damage to several good pieces of furingture, as well as some other things. THe biggested shocker was seeng how John, the driver and managerof the dleivery, went out of his way to conceal the damage. For instance, a artisan made shaker repro table was found wrapped in a moving blanket and hidden in the garage, and a dining chair( made by a copany that supplied repro furniture to Williamsburg) had its back broken off, but then it was glued back together but for wood peices that were evidently lost. And did I mention that the moving costs ran pretty high. Anyway, when I sbmitted the insurance forms, Glen, the manager, refused to respond or talk with me. So much for the insurance coverage we paid for! And did I mention that this move was pretty pricey-and we did not select the bargain-basement mover either, but we couldnt have done worse. Carolina L, King of Prussia, PA
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November 2021 by Elain
Still haven’t been reimbursed for my carpet pad. $182.83. DO NOT HIREI’ve now been ignored by Alex who said he would talk to his dad the Fish’s and Schapps are not reputable business anymore. The customer is being made to pay for incompetence of the workers per Alex, who works in the fiscal office. I’ve been threatened by them that if I go to social media I won’t get my check for the damages.DO NOT USE THIS COMPANY. They Are nice enough staff. But sooooooo many cigarette breaks. (I’m not opposed to smoking at all). I had to keep watching them. I am sure my bill would have been at least 2 hours less, adding in a trip to the store on the way to new house, professional movers come prepared with drinks lunch etc.To further my frustration they put a hole in my carpet padding. Waiting for company to call me about making good.Will see what remedy they come up with to resolve.So the guy I’m supposed to be dealing with texts me at 6:24 AM. Thanks for waking me up, how rude.This company owes me almost 200 dollars for what they ruined. There was some other things broken and boxes not upright as clearly the boxes used were an up and down pattern.And FYI they will sit on your furniture for their multiple breaks. Thank goodness it was a wooden piece or it would smell like smoke.
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October 2021 by Hoshi Kate
Glenn and his team worked with me on my sudden relocation. They were all very professional and made sure I knew what was going on. I highly recommend them!! They made moving less stressful.
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September 2021 by Patricia Hampton
We just moved last week and had an incredible team of movers that were professional, efficient, and meticulous in the care and transport of our belongings. Highly recommend Schaap's and a specific shout out to John, Frank, and Tim who literally did the heavy lifting. Very pleased and grateful for their assistance.
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August 2021 by Pratik Bankhele
I had a move with Schaap last month from New York to Virginia. I booked them as they were local movers and reviews looked good. On the day of moving, the movers came after 1pm inspite of me being told that they would come in the morning. They were able to pack and load everything in less than a couple of hours. Throughout the moving process, Glen or Schaap office never answered or returned any of my calls, my only point of contact was Jackie who was in sales and had helped me with a quote. He was responsive to my messages or calls. I received my stuff four days late with the TV table cabinet door broken. Later I got an email with invoice saying that an amount was due, even though I did the full payment on date of moving. I lost so much time back and forth with the customer service due to this. The only thing I was happy about is getting all my stuff back (even though not on time).
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June 2021 by Susan VL
I’ve never seen movers move so quickly and efficiently! They respected my stuff and my time (which is money$$)
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June 2021 by joanne cozz
Schapp movers made my local move very easy, I was stressed over my closing date changing three times within three weeks. They told me that they would work with me to get me moved ( from a large home) holding my furniture overnight until I closed on my new home. The three men that moved me were great, hard workers....wrapped and secured all my furniture, nothing was damaged. They showed up on time and worked non stop, very pleased, highly recommend them!
