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September 2023 by Jip Jip
Beautiful store, very kind people and fantastic service. Was in need of new chain as well as repairs done to my watch. Help finding a new chain was outstanding. My watch repair was done in a very timely manner and has ran great since I have received it back following repair. I will definitely be back here and will be recommending all friends and family.
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September 2023 by Amanda Vennard
Over the top service, quality and inviting atmosphere. Hadn't been here in years.Stopped in for minor repair for my daughter, which they did on the spot. The husband and wife owners truly aim to please.Their friendliness, knowledge and skill can't be matched to larger or even "snooty" stores. Places like this are few/far between. Sharing with my better half the couple of unique items I was admiring. Van Cleef-esque earings if reading? ?
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February 2023 by Dawn Kilpatrick
Stopped in the store today to sell my wedding set. As a woman examined my ring a man who was a couple feet away said ‘what is that a 1/2 carat, we are over loaded with those’. The woman examining my ring replied no it’s a carat. Then waited for another woman to review my ring. The 2nd woman reviewed it and offered me 9% of what it is appraised at with all the paperwork provided. Simply stating you’re uninterested and completely insulting someone are two different things. You run a horrible unprofessional business. Sellers and Buyers beware.
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February 2023 by M P
Helpful/knowledgeable staff, wide variety and selection, and fair prices, I will definitely be coming back!!
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October 2022 by Keith Samson
after trying some other local shops, they gave me the best price. Extremely happy, will return!
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July 2022 by Michelle V-Straight
Thrilled! I was completely heartbroken when I looked down and I realized I lost a lot of the stones in my ring. Roman Jewels has always been a big supporter in our community. I stopped in there… Everyone was a pleasure to deal with.less than two days later I get a phone call… My ring is done. When I picked it up it looked better than new!Big shout out to Roman Jewels!Highly recommend using them.Beautiful craftsmanship, trustworthy always a pleasure
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June 2022 by Michelle V-Straight
Can not thank the staff at Roman Jewels enough! I was completely heartbroken when I saw that I lost one of the stones. always a pleasure to see them! Two days later I get a phone call… My ring is fixed! I picked it up today and it looks as beautiful as the day that I bought it. All clean… Freshly polished… They went through and tightened all the stones… And made it better than new. Highly recommend this family owned business!
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December 2021 by Simone Q.
Basically a fancier pawn shop. They have no idea what they are talking about and the "expert" woman (owner) is snobby. Brought a diamond there to sell. Was told it was dated and would give me 15,000. Sold the same diamond with a actual expert auction house and got 40,000.
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December 2021 by Q Q
I shopped around for Sterling Silver ring up-size in Albany area."Roman Jewels" quoted me the BEST price and SHORTEST delivery time....and they delivered just as they stated. Really great job done in just a few business days at a great cost. Service was wonderful, everything courteous.Definitely will be my "go to" place for similar service.
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October 2021 by Buck Gasner
Dealt with Roman Jewels for the first time recently, and they have gained my business for life! I surprised my wife and had her engagement ring repaired/re-jeweled. It was done very promptly, at a very reasonable price and the end result was stunning! A big shout out to my salesperson Mandi, who made this surprise come together perfectly with very little effort on my end. Fantastic place!
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August 2021 by Claudio M.
Friendly, great service and selection of jewelry. Knowledgeable staff to answer questions.
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July 2021 by Grant Hensrud
We were looking for a specific vintage ring to give as a gift. They described it accurately and it arrived well-wrapped in 3 days as they predicted. Very satisfied.
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May 2021 by Roy Lindo
I have sold my gold and silver to Roman Jewels for many years always fair very comfortable selling experience w no pressure. I bought my son and daughters graduation gold necklaces there as well as bracelets rings for special occasions for my wife.I love to browse their EBAY site as well. Roman jewels has my trust.
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April 2021 by Amber Marie
The jewelry I got from Roman Jewels was exactly as described online and packaged so beautifully! It arrived at my house sooner than expected. All around great experience.
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April 2021 by Amber Thornton
The jewelry I got from Roman Jewels was exactly as described online and packaged so beautifully! It arrived at my house sooner than expected. All around great experience. Selling jewelry to them was a smooth experience as well and everyone was very friendly. Would definitely recommend!