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January 2024 by Matthew Boraas
No way to contact them by phone. They quite literally divide you from the doctors calling and then hang up the phone on you. They claim you can easily access help via the website but that is a lie.
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August 2023 by Brenna Sambrook
Staff was very rude to me, and they were late calling me in for blood work. They are slow and there are better places worth your time.
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May 2023 by Trinya Warner
Hours are too limited for working people and there never seems to be appointments available when you need them due to this being the only place to go to for my insurance within a half an hour drive from my house. People working there are good and friendly, just times are too limited when insurance only covers Quest. They need to open more locations and/or extend their hours till 5pm or some night hours.
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February 2023 by Nina Gaston
Sandy you are awesome! She was so polite and personable such a breath of fresh air! I appreciated her so much. I was in an out and I'm so lucky to have had her. Thanks so much Sandy.
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September 2022 by H. John Herzog
Just wonderful people who work there. The new system makes the process so much easier and quicker for them so they can concentrate on the patients and their needs. I have never had a bad 'stick' and they keep the conversation light so that it keeps your mind off what they're doing.... before you know it, they are done! Great job folks!
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August 2022 by Amanda Young
Vonetta was fantastic! We went into routine bloodwork dreading it because of every past experience we’ve had with blood drawing has been a nightmare. Not with Vonetta! Despite having difficult rolling veins, Vonetta got the blood drawn with only one needle stick. Mind, usually it takes 4 needle sticks. We will be using Quest exclusively for future blood work, and we will absolutely be requesting Vonetta!
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April 2022 by Harrison F
I went to this Quest Diagnostics to get lab work done. My phlebotomist, Giovanny, was very friendly and did a good job of collecting the sample. I didn't even have to wait upon entering the office (I had an appointment scheduled)!
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January 2022 by Sri
The employees are VERY pleasant, patient and accommodating!! Thanks for making testing as painless as possible!
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December 2021 by Amy
Very streamlined process; easy check-in kiosk with a staff person to help, then you have the choice to wait outside or in the waiting room. I did not have an appointment and had to wait maybe 20 minutes (around 11am). Phlebotomist was very efficient and friendly. Plenty of parking. Would use this location again.
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September 2021 by Dulce Quiroz
Sandy was so sweet and funny. I love having her help me with my COVID test. I will come here whenever I need one. Very great customer service. Will also recommend to all my friends.
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September 2021 by Joe Linnenbach
I scheduled my appointment online . The confirmations and reminders were very helpful. With covid restrictions,the wait was longer (20 minutes). But the staff was really good.
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July 2021 by j D
After reading some negative reviews I was a little concerned about coming, but my experience was stellar- I came in as a walk-in 15 minutes before closing time on a Saturday. After checking in, they called my name almost immediately. Blood was drawn and I was on my way. Couldn’t have been smoother. The staff was friendly and the reception and office was meticulous. Highly recommend!
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June 2021 by Tykeia Robinson
This company is unorganized. They are unable to get in contact with other locations via phone for information. They do not follow their hours at all.
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April 2021 by Aimee Hunsaker
This was my first time at this location and everything was great! I made an online appointment, checked in with the text I was sent and went inside when I received a text that they were ready for me. I only had to wait 10 minutes. Sandy was very friendly and fast! I will definitely return!
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April 2021 by Kristine Shafer
I have been a patient here for almost 20 years, but yesterday was it. I had made an appointment like I always do, waited forever, some training session was going on, vacations were being planned, and people were piling up in the waiting room. Finally, when it was over a half an hour wait (others came in with no appointment that were called ahead of me), I left. I went to Labcorp near my home this morning and what a wonderful professional experience. The people knew exactly what they were doing and I was in and out in less than 15 minutes. I will be going there from now on!