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March 2024 by Stephanie S
CHECK YOUR RECEIPTS!! They upcharged me by almost $2 and tried to explain it as “tax,” when the tax was clearly charged separately on the higher price. Bait and switch, and previous reviews show this is habitual! Don’t go here!! They will steal your money.
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March 2024 by Robin Masih
Rude management, fries looked like fried in old oil, charging $0.27 for sauce, whereas on other location you get at least 2 sauces for fees.
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March 2024 by X O
The manager working today was rude. I picked up a DoorDash order and he asked me if I could submit the order which I did in front of him he said thank you I said you’re welcome I walked away. Then he started yelling at me to confirm the pick up after he seen me do it already. I showed him my phone and he nods his head. I refused to do DoorDash orders here in the future!
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February 2024 by Subhash Phanindra
I don’t know how they got 4.4 out of 5, i think those ratings are fake, food is too horrible and the customer service is very bad. I think they are not using fresh chicken and its like drinking oil with
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February 2024 by Ms Dom
Horrible customer service!! Like every time! No lie. The guy that work there with the stuff on his forehead should absolutely not work there. He himself has thee absolute nastiest attitude and argues with everybody if they mess up your order. I've seen it done then had to go thru it myself. They definitely upcharge you on your sides and drinks LOOK AT YOUR RECEIPT! Management should discuss how he behaves and presents the company. It's not a good look. Poor poor customer service here!!!
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February 2024 by c b
Racist and mean franchise
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February 2024 by Ari
Good service food came out fast
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January 2024 by Arwa TaBraYve
Horrible staff wouldn't even add hot sauce or ketchup in the bag tried to charge me 75 cents for each ketchup and hot sauce packet. Honestly the staff is quite rude including rude to my small child. Meat was overcooked and dry and I didn't even get sauce to make it easier to choke down the dry overcooked meat. And now it's about 9 hours later and I feel sick so I have to wonder about if the chicken was old ( which would explain why it was overly dry)or if the cooking space was unhygienic. Will definitely not be eating at this location in the future. Not worth 30$ that's for sure.
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January 2024 by Kairou Watoshimi
Rude. Charged for a medium drink when I specifically asked for small. Didn't tell me they only had medium when I ordered. Charged me extra without telling me and then told me it was company rules when I noticed.
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January 2024 by Zaya Koegel
I ordered mobile on my lunch break, they gave me regular tenders when I ordered spicy. Didn’t tell me, sat down and took a bite they were plain! They told me they were out after the fact and wouldn’t accommodate to me wanting a different sauce to deal with the almost flavorless tenders… kept saying I had to pay them for it. They were rude and I would say this is the one place in the food court I will never go to again, there’s other restaurants that I don’t like their food but flavorless tenders and watery potatoes, rude staff…just no.
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January 2024 by Andrew gutierrez
Great people behind the register always nice!
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January 2024 by Sheena Ramdeo
If I could give this place zero stars I would. Service is terrible ! Do yourself a favor and go to any other food spots in the food court.I ordered an orange Fanta and when I got my drink I saw it was red so I told the staff. He said I told him fruit punch, how is that even close to what I said ? Thankfully someone behind me was able to confirm I did say orange Fanta. At first he didn’t want to switch the drinks but I had to be insist and eventually he did.Aside from that I got mashed potatoes and the gravy is completely watered down ! Tasted as if I got mashed potatoes and water ??, then again thankfully I checked my order and they gave me less pieces than what I ordered.
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January 2024 by gacha_naomi yay
Not sanitary the cook was digging in his nose while
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December 2023 by Lanae Rutland
The workers are rude and nasty, especially the manager (he wears a grey shirt, not orange like the other workers) took his foot out his sock/shoes and was ITCHING HIS FOOT ON THE STOOL INSIDE THE KITCHEN!!!! This place is nasty and overcharges for everything! They also will try and trick you into getting large combos for everything. And they get really nasty with you if you try to correct them. Also, they don’t do refunds what so ever!
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November 2023 by Md.Atiqur Rahman
Service and food quality is excellent.