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“As a new member of Sunmark Bank, I entered with hesitation seeking my first personal loan, not expecting approval. Nicole, however, exceeded all expectations, going above and beyond to secure approval. Meeting her transformed what seemed like a challenging day into a positive experience. Grateful for her dedication, she not only provided approval but also equipped me with valuable resources. My encounter with Nicole at Sunmark Bank has truly made a lasting and positive impression.”
“I cant believe the service and hometown feel of this Bank. I had a special curcumstance that I brought to Nermins attention and she went " way " above and beyond to make sure we were able to support my Uncle's situation....I would recommend this bank to anyone who wants to feel like more than just a customer.”
“I financed my new truck through bravest credit union and they were great. They have by far the best rates and told me if I ever needed anything to give them a call and true to their word someone always was able to help me out. I would highly recommend using them.”
“Aaliya is very helpful and informational when it comes to the checking account products. She made me feel very comfortable. With her help I opened a checking account and a CD. The rates are great right now. I’d highly suggest coming to this branch and get help from Aaliya, the manager!”
8:30AM - 6PM
125 State St, Albany
Banks
“A great bank and a well-known company, represented by Chris, who received me with great warmth and splendor
Like Chris, whom I would like to meet to explain the details of your banking transactions, thank you from the bottom of my heart”
“They're fine. They're a pretty small bank, so don't expect an online banking experience like BoA's. But the customer service is good, and I got a good deal on a mortgage by staying in the neighborhood.”
“I was depositing a large check and there were some complications. The staff, especially manger Anthony Wilson, were patient and helped me through the whole thing. They were kind and very professional and helped me avoid major delays! Great experience!”
“Shireen there for all your banking and personal needs you think im kidding. I give her 100% percent for easy banking tutorial and 100% for that personal needs support.”
“I am writing to express my utmost satisfaction with my recent experiences at Bank of America's 900 Central Avenue Financial Center in Albany. I would like to highlight the exceptional service provided by three individuals who have consistently gone above and beyond to assist me—Saima Iqbal, Ashley Rosete, and Drishawn Moulton.Saima Iqbal, the Financial Center Manager, has consistently demonstrated outstanding leadership and professionalism. She has created a warm and welcoming environment for customers, and her attention to detail ensures that every visit to the branch is a seamless experience. Saima's expertise and willingness to address any concerns have made her an invaluable asset to the financial center.Ashley Rosete, the Relationship Banker, has been incredibly helpful during my interactions with her. She possesses an extensive knowledge of banking products and services and has provided me with insightful advice tailored to my specific financial needs. Ashley's friendly demeanor and genuine willingness to assist have made me feel reassured and confident in my banking decisions.Drishawn Moulton, another Relationship Banker at the branch, has consistently exceeded my expectations. Drishawn's ability to understand my financial goals and recommend suitable solutions has been commendable. Additionally, his promptness in processing transactions and taking care of paperwork has impressed me greatly.During my visits to Bank of America's 900 Central Avenue Financial Center, I have found all three individuals—Saima Iqbal, Ashley Rosete, and Drishawn Moulton—to be consistently smiley, helpful, and efficient. Their dedication to providing exceptional customer service is evident, and they have consistently gone the extra mile to ensure my banking needs are met promptly.I would like to express my gratitude to Saima, Ashley, and Drishawn for their exceptional contributions to making the branch the best in Albany. Their professionalism, expertise, and friendly demeanor have made my banking experiences truly enjoyable. I highly recommend this branch to anyone seeking exceptional service and a pleasant banking experience.”
“Mr Ralph Carico is the only trader i will advise you to work with, He has the best mining and forex strategies, i have been withdrawing profits for 2 years without any problems, if you need advise on how to go about investing in crypto he is the right person to speak to. Reach out him on Ralph Carico”
“I was depositing a large check and there were some complications. The staff, especially manger Anthony Wilson, were patient and helped me through the whole thing. They were kind and very professional and helped me avoid major delays! Great experience!”
“It has been a pleasure doing business with WoodForest. They are open on holidays when most banks are closed. I received great service and support today, on MLK day, by Eve and Justin at the Washington Ave Ext branch, located in Albany, NY”
9AM - 5PM
155 Wolf Rd, Albany
Banks
“Staff are attentive and informed, also fast! Cody helped me multiple times with casual banking as well with other things such as address changes. Quick and easy.”
8:30AM - 6PM
1256 Central Ave, Albany
Banks
“A very great location with a very friendly staff. Every single person working here guides you through every step with a smile and great advice. Sakron was very clever and patient with our needs.”
“I always enjoy coming here this is a great branch, lively group of people dedicated to helping. Haley was a big help in understanding my needs and solving the problem. Merry Xmas.”
9AM - 5PM
50 State St, Albany
Banks
“In the past I have only used the atm at this branch but yesterday I needed assistance with a specific transaction. I dealt with Mahogany at the teller’s counter and she was friendly, helpful and courteous. I was literally in and out of the door in less than 10 minutes. I definitely recommend this branch for the exceptional customer service.”
9AM - 5PM
80 State St, Albany
Banks
“Have only used the walk-up ATM, and it's always worked quickly and without issue. The machines even ask how you want the bills, so that you can select the distribution and not receive all 20s; not all of them do that. Will have to use the live inside Teller soon for the first time, so hoping the experience is positive.”
9AM - 5PM
1900 Central Ave, Albany
Banks
“Something needs to be maintenanced with the drive-thru speakers at this location. Have been here multiple times because this location is convenient for me but each time I can barely hear the tellers from inside the building because the drive-thru speakers have such low volume (specifically the two lanes all the way to the right closest to the main building).Otherwise excellent service - have never experienced any other issues here at all.”
9AM - 5PM
501 Western Ave, Albany
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“Ms. Sernetta Jackson from the Guilderland Branch recently assisted me when I thought my computer was hacked. As it turns out it was not hacked this time. The reason I reached out to Ms. Jackson is because last July when I was hacked she assisted me and made sure everything on our accounts were secure. I gave her all the necessary information and she went ahead and did everything up to an including changing my checking account and ordering new checks for me. She made this process so easy for us to get through with confidence that everything was done correctly. It was very reassuring.I have to say every dealings that I've ever had with Ms. Jackson has been outstanding. She is always been very professional very polite very patient very understanding and very helpful. In my opinion she should be the poster person for Pioneer Bank. Thank you Ms. Jackson”