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December 2023 by Mark Barrett (Artemis)
It's party time!
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December 2023 by Bob Francis
Found exactly what I wanted.
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September 2023 by Elena Orozco
Workers had an attitude. Seemed like they didn't want to help. One worker out of the 3 had no knowledge of items in the store.
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June 2023 by Matthew Peter
Bought over $150 in balloons for a birthday. They forgot one of the numbers for the birthday age, refused to replace it and then for a refund I had to travel to the store and bring the single number balloon they did give. Would never go again, they were unhelpful from the beginning and got after they messed up. If you shop there check the orders yourselfTried to call corporate to the point below…and you’re not open on weekends..so useless
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April 2023 by Kristin Paquette
Not sure if this particular location had just had a major sale, was reorganizing their store or what. It was a bit of a mess and lacking in selection. It's definitely one of the smaller Party City locations I've been to and their offerings for little girl's party supplies were seriously lacking.It took a bit to find an employee to help us get a pinata down from the top shelf. When he pulled it down he asked if we wanted the one in front and I replied that I didn't think it mattered if they were the same thing. We began walking to the checkout but he stopped and hesitated then told me that he'd give us the other one up there and admitted that the front one was crushed in and busted on the top. He went to get the second one and the cloud fell off (it was a rainbow with iridescent clouds attached on either end). We skipped that style entirely and went with a different one. Both of the broken pinatas were put back up on the shelf and he let his coworker know they were busted but didn't know what to do with them. The coworker replied they should leave them up there and someone else could figure it out. Not cool because then the website still indicates these items are available inventory and obviously they aren't in usable condition. While the employee who helped us was nice and was honest in the end, the experience was off putting from shopping at that location again.
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March 2023 by Michael OConnor
Forgotten there is more than just party decorations.
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January 2023 by Shiva E
Was went for girl gender reveal party stuff. Everything was out of stock
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November 2022 by Linda A.
They were very helpful and accommodating to my request for help and did not make me wat to low up ballon's for my grandson's birthday
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November 2022 by Karen Hovick
The store was a little small, but we were able to find what we needed.
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November 2022 by Monica Bink
Needed to get balloons filled, called to see if I could bring them in and they said they have a limit of 12 balloons (she was also really rude and unfriendly) Called Clifton park and they said it would be no problem and their limit is A HUNDRED BALLOONS and was super friendly. Don't waste your time here, try a different location!
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November 2022 by Travel The World
Very disappointed with the service. The employees don’t care, it seems, and got frustrated with balloon requests. It made me feel uncomfortable while picking out balloons. They kept gossiping right in front of customers. There are barely any customers in here. Why are you all so upset?! Find a job you like; guys, don't force yourself to work here. Supervisors/upper management do better training your staff or hire folks who actually care. I have been to the busy NYC Party City, and their service was amazing. I am going to try the other Party City and won't be coming back to this one.
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November 2022 by Elle Marie B
Store is smaller than some but great selection. Staff seemed busy socializing to help but it is what it is
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November 2022 by James Oswald
I have bought many rubber ducks and balloons here with no major issues.
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August 2022 by Cesar Fournier
Very helpful people working there today, only downside is not much in there at the moment but that's because they are switching out to prepare for Halloween so give it a little time if you're shopping for Halloween decorations.
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June 2022 by Aaron Hansen
Nice kids. Maybe it was a bad day. They need guidance, or a supervisor. 5 young kids on a Saturday were not really able to do what they had to do. Extremely courteous employee asked me if I needed help, but told me they didn't have something I was looking for that they very much did indeed have. I saw someone meandering around that looked like an adult that could have taken control of their unorganized balloon pickup situation. They did not. But I don't know what the dynamic is supposed to me. I wasn't mad or anything. It was more amusing.