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January 2024 by Kim Brokaw
I was hit in the side by someone changing lanes on Central Ave and not paying attention. Paintworx did an amazing job replacing the whole side of my car. They kept me up-to-date and even got it done a day earlier than promised. Very professional office staff. Highly recommend!!!
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January 2024 by Elizabeth Oneil
I have had 2 repairs done by Paintworx. The first was due to a back end collision in a parking lot which bent the back bumper. The guy who did it wouldn't own up to it and drove off. Paintworx did an excellent repair job in 4 days. The second repair was to the front end bumper apron and involved an 8 day repair. Paintworx did a beautiful job but now the car needs an alignment because of where I hit the parking berm.
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January 2024 by Hugh Fisher
Repair was OK. Problem was the rental car they gave me. It was 10 years old with 131,000 mile on it with odor in the cabin, windshield wipers in need of changing, and it self locked without pressing on the Fob through some defect, unfortunately with the key within but out of the ignition as I walked around the car to remove a gym bag from the passenger seat. Paintworx would not accept my version of what happened, charged for opening the car with a second key, and the owner refused to discuss the incident with me saying "There is nothing wrong with the car". They would not return my car keys until I paid a fee to reopen the car. This is appalling customer service. Paintworx should be apologizing for this self locking incident, not charging me for it. I would never use this business again and will inform my insurance company and the Better Business Bureau of this incident. DO NOT RENT A CAR FROM THIS BUSINESS.
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January 2024 by Jodi Ellis
Paintworx did a great job on returning my car to like-new condition. Customer service was exceptional. I would highly recommend.
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January 2024 by Daniel Pecan
Our van came out really well. Large deer caused significant damage, requiring both body and mechanical repairs. Paintworx handled it all. Started the job and completed sooner than expected. looks very good.
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November 2023 by Jessica Wilson
Hit a deer and had to had my repairs done at the shop. The office was so clean and the young lady at desk was so friendly and on top of everything. My repairs were done on the date they stated. They texted me frequently to let me know how things were going which was nice. My car looks like new! Highly recommend!Service: Auto body & trim repair
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October 2023 by Chris McGrath
This was a terrific company to work with for a repair that needed to be done on my Toyota rear passenger door. You would never know it was damaged. Would definitely recommend the quality, reliability, and quick turnaround time.
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October 2023 by Alcides Ortiz
Short review: Avoid at all costs they do not repair cars well. I had an accident in February and did not get the car back until June. The bumper and headlights were loose when I got the car back. AC, hazard lights, and steering wheel horn did not work after the repairs. Another collision shop uncovered that parts were removed and never put back on to my car. They also found a rusting frame in the car.
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September 2023 by Lee J.
Simply this was the worse experience I ever had with a vehicle. My new Cadillac XT6 was butchered and the shop refused to acknowledge or accept responsibility for the damage. A very poor paint job. But after a long fought battle in court I win with overwhelming evidence. I strongly suggest if you have had your vehicle painted by this shop to take a careful look at your vehicle. Chances are you may have the wrong color mica chip and plenty of dirt nibs on your fresh paint. And you may find that your vehicle wasn't properly disassembled (maybe it wasn't at all like mines) or reassembled. My advice is STAY AWAY!! And don't fall for the industry standard mumbo jumbo. If your vehicle paint is damaged and not brought back to the factory standard then go after these guys.
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September 2023 by Regina R
Impressed from the moment I entered their office. Immaculate atmosphere and great service made me feel that if they make that kind of first impression, the work they do on my car must be equally good. And it was so! Highly recommend.
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August 2023 by Anna Henry
Second time using this shop through the insurance and I must say my experience with the secretary has been amazing. Great customer service and they keep you updated every step of the way. They did a great job on my vehicle. Thanks Paintworx!Service: Auto body & trim repair
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August 2023 by Joseph Russo
They did an amazing job on my car, and the owner is a nice guy who is very humble. I will be using them in the future if I ever need the service!Services: Auto body & trim repair
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July 2023 by Sarah Weidman
We know the owner Dave personally and saw him post his BMW X3 courtesy vehicle up for rent over the weekend through his Worx Rental Car program. We currently live out of state in NC and were planning a return visit to NY weeks later. I contacted him and asked if we could secure a rental vehicle for our trip. He agreed and offered a more then competitive price, saving us hundreds of dollars. As you can imagine business can be unpredictable in his line of work and when the day arrived all of his courtesy vehicles were in use. However, because Dave is a man of his word he loaned us one of his own personal vehicles to use instead. I do not know any other company owner who would do that! It was clean and ready to go with zero delay. The day we were set to fly home our flight was delayed seven times for a total of 3.5 hours. Dave was very understanding and super flexible and allowed us to leave the vehicle after hours, at our convenience. Thank you Dave for your outstanding customer service.
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July 2023 by Anthony Salmeri
5/5 stars! Very knowledgeable, answered all questions I had, and made repairing my vehicle a breeze. Thanks Dave and team at Paintworx collision center!
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July 2023 by Janet Matuszek
Can’t communicate with customers and doesn’t care if the car is not ready when promised. I had to take off two different afternoons only to be told it’s not ready. Now I’ll lrobly have to take another afternoon next week because they can’t tell me what’s going on. Very frustrating people! Update!! Well I’m eating my words!! They came thru today and all looks great!!! I’m very pleased and it really wasn’t their fault it happened. Will go back if I need to!!Service: Auto body & trim repair