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September 2024 by Stephanie Marie
Ok so I normally don't spend 160 on shades but these I loved as soon as I seen them...I rarely wear them, keep them in the case and all they are about a month in a half old so ...I noticed the other day I put them on the one side felt off..so today I reach in thr case the whole side fell off like seriously...smh ..I'd probably have a better chance buying knockoffs ...I'd really like these to be replaced or fixed
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November 2023 by Erica Lawrence
Had a great experience. Monet has great customer service and patience.
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October 2023 by Linn S
Nice sell going on; but, I already had everyone I liked...
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August 2023 by Linda M Simon
Nice sell going on; but, I already had everyone I liked...
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March 2023 by Shakkira
There is an older lady that works at the Albany location that "type casts" people. I believe she is a manager. She treats people based on how you come into the store either dressed, or the color of your skin. If you're dark skinned or dressed in sweats she treats you like you are less then fortunate, and gives you incorrect information. If you have a lighter skin tone or are dressed in a designer brand, she gives you the upmost respect. Regardless of someone's background financially or ethnically, everyone should be treated the same, especially if they are spending their hard earned money on these products.
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December 2022 by Michael Fusco
Sales associates must not make commissions or something at least that would be an excuse. For being the furthest from helpful outside of their side conversations
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November 2022 by Kira
There is an older lady that works at the Albany location that "type cast" people. I believe she is a manager. She treats people based on how you come into the store either dressed, or the color of your skin. If you're dark skinned or dressed in sweats she treats you like you are less then fortunate, and gives you incorrect information. If you have a lighter skin tone or are dressed in a designer brand, she gives you the upmost respect. Regardless of someone's background financially or ethnically, everyone should be treated the same, especially if they are spending their hard earned money on these products.
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December 2021 by Ethan Blossom-Mossa
Stefani was very helpful. Store was very nicely arranged. Transaction was completed smoothly and within a timely manner!
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December 2021 by The Fluffy One _
Sofia831799 was the best she gave me the best service ever. Sofia even up sale me a Lil but definitely not pushy. I enjoyed my time shopping in the store she was so knowledgeable about the products. She knew the answer to every question I had. This is the first time I ever felt so comfortable spending my money. The way she explained and described the merchandise I know I was getting high end quality. Sofia at store#00646 is the best part of the store I just want to say thank u for all your help I know my girl is going to love her gift
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December 2021 by The Fluffy One _.
Sofia831799 was the best she gave me the best service ever she even up sale me a Lil but definitely not pushy I enjoyed my time shopping in the store she was so knowledgeable about the products. She knew the answer to every question I had this is the first time I ever felt so comfortable spending my money the way she explained and described the merchandise I know I was getting high end quality Sofia at store#00646 is the best part of the store I just want to say thank u for all your help I know my girl is going to love her gift
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September 2021 by Ethan Blossom
Stefani was very helpful. Store was very nicely arranged. Transaction was completed smoothly and within a timely manner!
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May 2021 by Ethan Berg
Stefani was very helpful. Store was very nicely arranged. Transaction was completed smoothly and within a timely manner!
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November 2020 by sue younis
Oh my, the young lady who helped me was very nice and with delightful smile
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August 2020 by Lucas Owens
Amazing customer service every time☺️
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February 2020 by Emily DeChristopher
I was assisted by four extremely lovely sales associates with finding and purchasing a gift for my 9 bridesmaids. They searched high and low to find enough of the item in stores at other locations. I received a phone call at every move to let me know that another item was found and that it would be shipped to my home. I received all of the gifts within just a few days. The ladies were all so nice and kind! Thank you for your great service.
