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April 2024 by Cihan Güler
I wanted to choose this shop because it was near me to buy a phone, but right after I entered the shop, he treated me like a racist. This is a very dirty move. Do not enter this place to see this rude man. Moreover, he can sell your phone's private information to two people at the same time. These are fraudsters. Do not cooperate with them. don't shop
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April 2024 by Jetson Thomas
Amazing service, ALPHA was well the alpha of people we have dealt with. 83 Central Avenue is our favorite store to come to and we have come here ten times over two years.
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October 2023 by Kali
Bad customer service
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July 2023 by Will Moxon
Alpha was probably the most kind and helpful employee I've ever met at metro. Without his guidance I definitely would not have found the perfect phone that I needed and wanted. I am extremely satisfied with the service he provided and without a doubt will be coming specifically to this location from here on out. Thanks again Alpha. - will
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January 2023 by santiago santiago
bes store good cutomer servisio
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December 2022 by lorgnetteify
No one answers the phone. I’m so annoyed.
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December 2022 by Celso Rojas
The best stor and customer service thank alfa
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December 2022 by Foreign official
Clean , top customer serviceAnd professionals .
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October 2022 by Edward Benjamin
Hi I like to switch but I don't like u guys force people to get tablets u guys talk people into it that not right
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October 2022 by cheryl taylor
Excellent Cell Phone Carrier!!!!
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June 2022 by Joseph L Price Jr
The Service is the best.
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June 2021 by Daquan White
Great service
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June 2021 by Marybell P.
The male staff member with the tattoos wouldn't complete my transfer from one phone to an insured phone I had purchased. Handed me the phone to speak to customer service when that was his job was to help me. Management didn't help either. Were laughing as though it was a joke. I work as a chef they have a $2/hr job really. They going to be rude like that. I wouldn't ever recommend this location to anyone. I had to go to another store far from here to get my phone's switched when I just live a block away. Very unprofessional.
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February 2021 by Sasi P.
How can I switch to your metro I went to the store and staff name JUAN!!! want to sell only the new phone and new number I just need to buy the new sim card to port my old number in They don't sell it to me No Service mind No explanation Rude and ignore How you guys train your staff ?? I had called the customer service that she tried to activate the new sim card for me and she need to talk with the staff over there but they ignored it You are not working with the same company ?? They told me to go to the small store to buy the sim card Then i went to the small store they ask me to go back to the store that I left I don't know the way that you guys work This is the worst experience for me ever The store address is 83-01 Roosevelt Ave, Queens, NY 11372.
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December 2020 by Ashley M.
I will admit there was some craziness in the beginning I will say that in the end I got the assistance I needed. It wasn't the store that caused the mishaps but I am so glad they were able to help me cause I definitely need my phone for important calls I had been waiting on. The store manager Theresa was such a help. When Theresa was able to resolve my issue it was such a relief and she calmed me once she realized it was already over the run around I was receiving from somewhere else. The store is beautiful and worth going to. Everyone there is polite and they keep up with the covid guidelines for their store. Thank you so much for your time and Theresa if you read this sorry for the delay!! Lol thank you so much!!!
