Melissa Nails offers a range of services, including nail shaping, design, and pedicures. While some technicians excel in certain areas, such as shaping or design, others may require improvement. The pedicures are a highlight, with technicians using specialized contraptions to leave feet feeling soft and relieving ingrown nails. However, consistency may be an issue, with some clients experiencing chipped polish shortly after application. Overall, the business has its strengths and weaknesses, and results may vary depending on the technician.