Lincoln Pharmacy is a highly regarded, independent pharmacy located in downtown Albany. Customers appreciate the friendly and patient staff, with Miss Nancy often noted for her welcoming smile. The pharmacy’s team, including Mo and other pharmacists, take the time to explain everything about prescriptions, making customers feel cared for and valued. Unlike chain pharmacies, Lincoln Pharmacy offers personalized service, getting to know customers by name and treating them like real people. They are known for their quality service, frequently answering phones promptly and returning calls with updates or questions, which many other pharmacies often fail to do. Customers also mention that Lincoln Pharmacy is a lovely local business that genuinely cares about their health and needs. Despite having to rely on online pharmacies for long-term prescriptions, many prefer Lincoln for their other prescriptions, including those for pets, because of the excellent, attentive service. The staff is described as polite and professional, providing a level of care and attention that is often missing from larger chain stores. Overall, Lincoln Pharmacy is praised as an independent business that values its customers and offers a much-needed personal touch in healthcare.
This is the best pharmacy by far . Everyone is so kind and patient ! Miss Nancy always has a smile . Mo is wonderful ! All the pharmacist take time to explain anything you need to know about your scrips !! Lovely local business!!
August 2022
Polite, professional, and actually answer the phone to help. Lincoln Pharmacy is an independently owned business. Whatever you do, avoid CVS-- they don't pay their employees enough and keep their customers stuck in telephone robot mazes.
March 2021
They have a cool delivery man. And they have great customer service reps.
