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November 2023 by Ryan Geer
Wonderful experience working with Lia Honda Albany! With the ongoing crazy car market, inventory issues, dealerships not willing to work with you over phone/email, Lia made it easy again (great working with them previously on my Nissan lease I was coming out of) — they beat out every other Honda dealership in the area by a long shot and made the process seamless! I was looking for a CR-V that was incoming/readily available and they had this Sport Touring Hybrid model coming in with a few weeks— it came in as promised right on time. They made it easy to negotiate a great deal with no hassles/pressures. Go see Gabby at Lia Honda Albany if you’re in the market!
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October 2023 by Kayla Jones
I am so happy with my purchase of the Honda Passport. Gabriella Angerosa made the experience quick and easy! She got me in the car I wanted, and I would absolutely recommend her! 10/10
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October 2023 by Brit F
Had such a pleasant experience working with Rob Dawes at Lia Honda. He assisted me through the whole process and even kept in constant contact with me when there were a few hiccups along the way. He was honest, transparent, and an overall good guy. I have already recommended Rob to a few people I know who are potentially looking for cars.The car buying experience can be very stressful and hectic but he made it seem so easy and seamless. I appreciate everything Rob has done for me and recommend coming to Lia Honda and working with Rob for your new car! You won't be disappointed.
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October 2023 by Christine Alexander
WARNING: Lia Honda Albany is a rip-off!Do NOT NOT NOT go to Lia Honda Albany for any reason. They will try to rip you off by charging you for unnecessary repairs.I went in for a simple inspection and came out with a $3,000 quote for three coils. I didn't even get the repairs done, but they still charged me $180 just for giving me the estimate. After reaching out to accounting, silence.I then took my car to a local tire shop, which told me that I only needed two new front tires. There was no problem with the coils.Another reason to stay away from Lia Honda Albany:They screwed on my front license plate crookedly.I moved from a different state that didn't require front license plates, so I wasn't familiar with the process of attaching one. I thought it would be simple, so I took it to the dealer.The service advisor said, "Sure, sweetheart," in a condescending tone, as if I should be able to do it myself. He was surprised to see that my car didn't have any pre-drilled holes for the license plate.Despite this, he proceeded to screw the license plate on crookedly. I didn't notice until I got home and took a closer look.I was so disappointed with the service at Lia Honda Albany. They are clearly not competent or professional. I would never recommend them to anyone.Stay far away from Lia Honda Albany! They are dishonest and will take advantage of you.
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October 2023 by Martin Regan
Very happy with my buying experience! Jai Patel was an awesome sales rep. and I highly recommend looking him up. Very happy with my Honda Ridgline too!
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October 2023 by Patricia Byrne
I wear referred to Lia Honda by a friend. The woman at the front desk was friendly and immediately brought over salesperson Grant Little. I had a general idea of what I wanted, and Grant took the time to learn what was important to me. He found me a CRV with exactly what I was looking for, with financing I can afford. I will definitely be returning to Lia Honda for my next lease, and look forward to again working with Grant Little.
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September 2023 by Catherine O'Neill
As always Lia Honda Albany has a great energy! Been buying CR-Vs here since 2001. Jaymarc Flores was wonderful, it was a smooth sale! Highly recommend, Mr. Lia would be proud. Thanks!
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September 2023 by Michael
If you're buying a car it's probably fine here. But look elsewhere for service. I came in for some new tires and the rims all came back with scrapes along the lip and front and were covered in dirt/grease. You would think the long wait time would mean they would take care of your car but don't fool yourself. My next car won't be a Honda.
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August 2023 by Rosina Fazio
Went to a couple other Honda dealers in the area before coming here to Lia, the difference in professionalism and care in the sales staff is like night and day. Grant made my car buying experience phenomenal and I feel very happy about my purchase and how everything played out. Will absolutely be recommending to my friends and family.
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August 2023 by Frederick Rothe III
I made an appointment for someone who owns a 2019 Honda CRV purchased at the competition. The two gentlemen we interacted with were kind, courteous, professional. The service technician even showed us the cabin and engine air filters and said which needed replacing.Service, which included inspection, tire rotation, wheel alignment, and car washed, all took less than an hour.I'm not a fan of Honda, I am impressed with the service department. I definitely recommend them.
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July 2023 by Jamie Bernard
I proudly purchased my 3rd vehicle from Lia today. All 3 transactions were effortlessly. Bob helped me with my first 2 which ultimately brought me back for my 3rd. Chis helped my with my new car today and Bob helped with the financing this time. Sales service was great with Chris. He could even read my mind that I wasn’t feeling the first car I looked at. I always have a good experience with their service department as well (besides the person that typically takes payments for the service department, they aren’t super friendly, but I also have never had a problem either) over all I would recommend anyone to purchase from or use the Lia Honda service department!
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July 2023 by Jarell Pryor
A smooth car buying experience! I knew the car I was looking for, and was able to get right in to test drive. Rob Dawes made the process smooth from beginning to end.I had some hangups with my trade-in vehicle and ended up having to get it towed in. Lia obviously had to take it at a lower value, but I appreciated their patience and flexibility throughout. Especially since I had to delay the original pickup date.And everything was efficient on pickup day. Got through the paperwork as quickly as we could with Rob able to answer any question I had.
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June 2023 by Royal Kennedy
Great dealership go see Brett Reihs salesperson . They gave me a great deal and buying experience !! 2023 Passport our 5 th car from Lia
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June 2023 by Timothy Denis
I thoroughly enjoyed my shopping and buying experience at Lia Honda. Erin Burke is a very knowledgeable and helpful salesperson. I really appreciated her honesty and transparency regarding the lack of the blind spot monitoring feature on the CR-V model I chose due to the recent chip shortage. Additionally, I really appreciate that Lia Honda doesn’t force add-ons like environmental protection wax and undercoating in you. I walked away from purchasing from another dealership because of these hidden charges
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June 2023 by Shauna McNally
We are so happy with our CR-V. A wonderful vehicle and the best car purchase experience we've ever had. Erin Burke listened thoroughly and carefully to what we wanted and how much we were comfortable paying. The whole experience was smooth, professional, and friendly. Thank you, Erin!