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July 2024 by Diane Gabriels
Excellent experience at Lia Honda. I felt appreciated at a customer and Joe Calabucci went above and beyond. We’ll done!
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June 2024 by amanda leigh
I will never return to Lia Honda. Mohommad was rude in every interaction, never called me back 4-5 hours after I dropped my car off for an inspection and oil change. He didn’t even know what car I was asking about on the phone- he listed off a white accord when that is not even close to what I drive. When he finally said my car was ready (5 hours later) it took another 45 min for him to get the paper work together which he then refused to go over with me and had the service manager do instead. Who was equally rude, dismissive, and walked away from our conversation leaving me with nothing but false information. I have never gotten my car serviced anywhere else but I won’t ever come back now.
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June 2024 by Ron 23
I made an appointment online and waited. I was totally disappointed they advertised their Honda Service as Honda Repair and Service Shop. My car’s windshield was broken & my passenger side has a small dent and the service advisor who assessed my car turned me down told me to go to a body shop who can replaced my windshield and they can’t do anything with my dent issue. This place is a total disappointment first time among all the Honda Service Centers they don’t offer such service. Don’t go to this place follow the advice of their service adviser to go somewhere search for body shop. You wouldn’t believe it the guy from the auto glass shop on the other side of town was calling the same Lia Honda Service and parts to order the windshield I needed.
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April 2024 by MMS MUSIC LAB
People here are very disrespectful. They don't do their job well.
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March 2024 by Peter Warren
I've always had excellent service at Lia Honda but my last experience was above and beyond due to the outstanding efforts of Dylan Logan, who went much more than an extra mile first patiently trying to find the source of an elusive leak under the floor of my 2017 HR-V and then working hard to ensure that my warranty covered as much of the expense as possible. In the end the leak got fixed and I saved a lot of $$ -who could ask for a better outcome from a potentially frustrating and time-consuming service issue? Without a doubt this is the best service I've ever enjoyed as a longtime vehicle owner and that's entirely to Dylan's credit.
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February 2024 by shawn warlik
Steve Smith is one of the best advisors that I have ever dealt with. Great asset to the company!
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February 2024 by RSmythe
Had some work done, Service Advisor Donald Cass was very helpful and made my visit quit pleasant.
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February 2024 by Michael Bernstein
The service at Lia Honda in Albany was excellent. Even though I didn't have an appointment, the service was quick and superb.
Thank you very much.
Michael Bernstein
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January 2024 by Barbara Hunt
Ernest Walton is a very nice gentleman; he answered my questions with honesty and handled my service order excellently! Thank you Ernest Walton for taking such great care with my vehicle's service needs!!!
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January 2024 by Rachel Rem
Sean was helpful and friendly. He kept us informed and delivered on time results. We were very pleased.
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January 2024 by Judy Smith
Joe Calibuci at Lia Honda
Always goes above and beyond to make us feel comfortable . He recommends necessary work and we know we can trust him. If something doesn't need doing he tells you that too. Wow what a concept.! That is why we trust him and keep ciminh back with all our cars for years.
Thanks Joe,keep up the
great work!
Robert and Judy
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January 2024 by Pat Piccirilli
Always a great experience at Lia Honda. Joe C. kept me in the loop so I always knew what was happening with my vehicle.
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January 2024 by Rich Smith
Steve Smith is AWESOME !!! He listens to your concerns and takes care of it. The best customer service I have seen.
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January 2024 by Jennifer Planz
Donald handled my recent service appointment. He was attentive to detail and helped me with all my questions. I had a very pleasant experience.
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January 2024 by Erin Lutz
Joe wiley was awesome! He still was smiling when I brought up a dead mouse smell in my car to him. They fixed it right on up, all with a smile and great communication!
