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January 2024 by Janine Ferris
Hidden gem of Albany. Anyone looking for an honest and friendly mechanic needs to checkout Lawton’s.
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January 2024 by Natalya Grant
I love the customer service! Very nice people and get the job done.
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January 2024 by Todd Goodale
This is a good crew. Quick to answer the phone and get the details. Smart, fast, friendly service, and they don’t rake you over the coals.My son’s car went there with a water pump issue and they identified and fixed it right away. Walked us through what they did when it was all done. Price was great too. If you’re looking for a friendly trustworthy place to go in the neighborhood, here’s where you should go. Highly recommend. Thanks, guys.
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January 2024 by David Irvine
I would give them 6 stars instead of 5. My friend recommended Lawton's after the dealership misdiagnosed the issue with my Jeep as an ECU, even though the enge code showed a bad fuel injector. I wasted 10 days and $700. Lawton's mechanics correctly diagnosed it as a bad fuel injector and fixed the problem in one day. The car ran perfectly. However, there was an issue with a strong gasoline smell when driving. Even though they were booked for a week, they took my car in, and the mechanic worked on it on the weekend to fix the problem - no charge! For a small shop, the mechanics are top-notch and dedicated to getting the job done right. Thank you for a job well done!!!
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January 2024 by Angie Baptiste
Employees at both locations are so friendly and nice and helpful. As a woman it’s a little bit intimidating going to the mechanic because sometimes they don’t treat you equally. Never got that feeling at Lawton and I’ve been to both locations.
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January 2024 by Mike Sotelo
Call this place! I've been looking for an honest shop for a long time. Lawtons is both honest and does the work right. Highly recommend making this your regular shop.
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December 2023 by CJ Ross
Hidden gem…these guys are chill and won’t over charge you for things you don’t need. Service is quick and will get you your car back fast…came in with engine running rough thought it was something more severe and they told me they just needed to clean the throttle bay a quick $10 service they also took care of my ball joint as my wheel was almost to the point of falling off and didn’t even realize…engine is ruining smooth and the car is driving straighter then when I bought it in…they even charged me less then what they originally thought it would come to…will definitely use them again! Just a heads up they are usually booked out a week in advance.
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August 2023 by Edward Ockerby
The mechanics and all the staff were very professional. They kept in touch with me regarding changes on the original work advised me of future issues and preventive work that could/should be done while the car was there. Absolutely TOP NOTCH. 5 STARS
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August 2023 by Isco Lopez
Whoever answered the phone offered excellent customer service. All my questions were answered in a polite and courteous manner. Will definitely be looking to bring my car here for repairs just based off the phone conversation I had today. Highly recommend giving them a call.
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July 2023 by Leon Leslie
This is my go to Mechanic. Very reasonable prices and they are sure to do a good job with your vehicle. 5 stars highly recommended
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June 2023 by Chris
Very professional and does things right!
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May 2023 by Ibirayo Otusile
I had a very stressful time with a bad alternator and was getting told outrageous prices from different shops in the Capital district. Lawton's Auto had the most reasonable price and the customer service was great from my very first phone call (special shoutout to Dex). Service was great and efficient. Wait time was also reasonable. I hope to not need any work again but if I do I'd definitely go back.
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March 2023 by d Us
Thankyou Jerry and Dax for quick break pad and rotor replacement, best mechanic for repair in the entire Albany area. I highly recommend, will come back again for all car repairs.
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January 2023 by Alexa Whyte
We absolutely love Lawton’s. Jerry, Dex, and everyone else we get served by are just wonderful, good-hearted people! We won’t go anywhere else!
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November 2022 by nick viviano
5/5 stars. My guys there were super professional and efficient. Ain’t no one better! Can’t ask for more. Excellent customer service. Hit them up!Service: Tires