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January 2024 by Malikah Osmani
The lady was so mean to me and she almost made me cry. She kept yelling at me to stop moving but she would be moving me. I would apologize and she said and I quote “STOP MOVING I AM NOT AFRAID TO POKE U TWICE” She just kept yelling at me and I walked out with tears.
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January 2024 by Reese Ivery
Don't even bother going to 1375 Washington Ave for a employment drugtest. All the ppl do is turn you away and send you to 920 Lark Drive. They don't assist, they don't help they just send you there. They don't want to be removed off the service app so they they state they do something they don't. Go straight to 920 Lark Drive. Don't waste your time.
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August 2023 by Yarub Al-Annabi
i am rating todays experience as 5 stars because this was one of my best lab tests i have done and believe me i have done quiet a few. Always i would suffer from needle tingling due to the fat around my veins that are hard to find. My hand have different colors and pain will stay for few days.To start checking in was organized and on time of my appointment but the most important is the phlebotomist (lab tech who did my blood work) her name is Hilda who was super professional , she drew my blood without even me noticing that the needle was in and out taking many samples in no time. She was friendly and made this a great experience. After 10 hours i don't feel any pain in my hand and there is no marks at all. I recommend this place for the professionalism and efficiency of the staff.
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August 2023 by Carmela Bell
I walked in without an appointment, signed in, and had blood drawn all within 20 minutes! Place was clean and the workers were super helpful. My phlebotomist was phenomenal!
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July 2023 by MYarb
My experience with this lab was pleasant and commendable. I found Lorraine & Sam to be efficient and patient. However, staff changes are frequent.
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June 2023 by Tory Chalmers
I had a scheduled appointment time and a time sensitive test. It's been 30 minutes since my appointment time and I have yet to be seen. Very unorganized. Staff have to be told what the next step is and what they should be doing. Only 2 Staff seem to know what they are doing. Very busy, so I understand that. But geez. When approaching the front desk, I was told that the blood sample sits in a tube for a while, so the timing doesn't matter, and that is not how this blood test works. Very disappointed.
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May 2023 by Shawna Fitzsimmons
Fast, got to register for appt days in advance, got to check in while waiting in my car, they texted me immediately, and I was in the chair by 10am which was my exact appt time. All the ladies in there were hustling. Polite and professional. Couldn't ask for better, considering I absolutely despise getting my blood drawn.
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May 2023 by Jaelynn C.
literally the worst place i have ever been to to get my blood drawn. the lady twisted and turned the needle inside my arm and eventually hit one of my nerves and was going to continue to do that until i told her to just take it out. now i have temporary nerve damage.
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March 2023 by aaron22887
Two stars because normally it is fast and most of the staff are fine. But there are one or two who are just rude and unprofessional. I don’t feel super great getting blood drawn by someone who is clearly disgruntled
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February 2023 by terry chapple
To Amanda and Albert keep up the awesome work you, 2 are doing, great customer skills great employee, keep up the awesome job that your doing ??????????
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January 2023 by Kathleen H.
No wait, pleasant atmosphere and efficient technician. Lab was conveniently located too.
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December 2022 by Nourhan D
Traumatizing experience. Unprofessional and rude staff. I went there with my 2 year old toddler to get his routine lab check. The receptionist m was very rude, I asked her twice where should I check in and she didn’t answer. And when we went to the draw room, my son was scared and crying so hard, the phlebotomist inserted the needle into his arm and tried to take the sample, she said it didn’t work and she has to try the other arm too, and after she did she couldn’t draw the sample again so another lady told her to change the tube because some tubes are not working and it turns out that the problem is in the tube!!!!! If you know you have defective tubes why do you leave them out!!!!! And why didn’t you try to change the tube first before hurting a toddler twice!!!! The experience was so traumatizing for me and my son!! Will never come here again
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November 2022 by Mr White
The way they talk to people at check in you would honestly think you're on a prank show. So incredibly rude and bitter it's actually humorous. Their treatment of an older man who didn't know how to use the kiosk was absolutely appalling.
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November 2022 by Joan Brokalis
Girl at front desk super rude! Another woman made a copy of someone else’s script, handed it to us and said it was wrong! Wow!! We asked her to look in the copier and she saw she gave us wrong one! Yikes?! Violation of privacy?
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August 2022 by Nourhan Disouky
Traumatizing experience. Unprofessional and rude staff. I went there with my 2 year old toddler to get his routine lab check. The receptionist m was very rude, I asked her twice where should I check in and she didn’t answer. And when we went to the draw room, my son was scared and crying so hard, the phlebotomist inserted the needle into his arm and tried to take the sample, she said it didn’t work and she has to try the other arm too, and after she did she couldn’t draw the sample again so another lady told her to change the tube because some tubes are not working and it turns out that the problem is in the tube!!!!! If you know you have defective tubes why do you leave them out!!!!! And why didn’t you try to change the tube first before hurting a toddler twice!!!! The experience was so traumatizing for me and my son!! Will never come here again
