October 2023 by Ellen McG
Dear Hoffman team, I wanted to say thank you for helping me remedy an expensive repair... over $1,000 quoted by a local dealership. My passenger side mirror came off in one of your car washes, which shocked staff, as you have your washes calibrated well, never had that happen in one of your washes before. Thus it caused my blind spot technology to not work after being reconnected. I reach out to your offices, and Jena assisted me in getting some help, and Shane came to look at my mirror today, and fixed the problem, the wire connection needed a slight correction. Thank you to Jena and Shane, and Shane went above and beyond to fix my problem... I appreciate the professionalism by all, you have a great team that works well together! Very grateful and appreciative for all your help! Best regards, Ellen McG
