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January 2024 by Douglas Hay
Just as helpful as an insurance agent could be
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September 2023 by JJ Dabosss
I did not have a great experience. Spoke to 2 people and both passed the buck.
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July 2023 by Jamie Zee
This company and its staff are one of the most professional insurance businesses i have delt with in my 35 plus years of conducting day to day operations making things run smoothly efficiently thanks steve/christie jamiez upstate plumbing heating excavation inc
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September 2022 by Justin Colucci
Quick and easy. Called over the phone and transferred insurance within minutes
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September 2022 by Ryan Balzer
I have worked with Steve and the team for years and the service has been exceptional. Anytime I have a question or need to modify coverage, there is always someone ready to take care of everything.
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September 2022 by T. P.
John over at HMS was able to find me auto insurance at half the price that other agencies were quoting me. John, and other members of HMS staff, are always kind and helpful whenever I contact them. My sister referred me to them, and I'm glad she did.
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August 2022 by Daniel McCarty
John from HMS worked together with us to customize our policies (home & auto) to fit our needs precisely and did this all through email and phone calls. Even our payment process was easy and fast. Great company and agent to work with.
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August 2022 by R L
Top Notch Service, Hands down!!! Quick and immediate responses, and they go above an beyond for their clients. I've been in business for 11 years, and we brought HMS Agency on board last year and I couldn't be happier. I operate a very high volume restaurant and when I need a form or document, it's like snapping your fingers and you have it emailed to you....amazing service and very, very friendly staff.
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August 2022 by John Hyde
John helped me out with very short notice and always answered my calls and e-mails immediately with helpful information. He made the process of getting auto insurance a piece of cake!
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July 2022 by Ayden Mossey
Our business has been with HMS since 2018. They are a pleasure to work with. Their customer service is top notch. Steve, Lori Ann and Amy are always pleasant and are willing to help with any questions I have. I have zero complaints!
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July 2022 by Joleen Bruyette
Great experience with this company. Kathleen made it effortless to add a new policy and make the changes I needed just with some quick emails and questions. Will definitely continue to use this company for my insurance needs.
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July 2022 by Geoff Parker
Pleasure to work with. Made the insurance shipping process so easy and saved me good money on my insurance. John and his team are A+ and I highly recommend.
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June 2022 by Lauren M
John has been nothing put helpful and explanatory since I sought out HMS’s services last year after my auto insurance had lapsed. He is always patient and willing to answer my questions and works to help you get what you need fast! He also just helped me save money by bundling my insurance and switching to another provider, very transparent about the process. If you’re looking to find out more about switching coverage or even obtaining coverage, give John a call.
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March 2022 by Dan Wright
Amazing customer service. John K has helped with home and car insurance for my family for the last 3 years and has been so helpful and quick to answer whenever I’ve reached out. Highly recommend!
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June 2021 by Matt McCormick
These guys have been fantastic! They are always there to answer questions and help with issues whether big or small. The response time is amazingly quick. I have a tendency to wait till last minute when it is not a priority for one of my customers and usually end up calling them when something is needed the next day or that afternoon and they yet to let me down with getting me what I need.
