-
September 2024 by Weston Hyde
Whether you have an old car or a new one, this is the place to go. I brought my Jetta in for repairs that I couldn’t handle on my own, and Bob had everything done in under an hour for a price that was more than fair. He was also incredibly accommodating with my schedule. After searching Reddit for a reliable mechanic, I saw several people recommending Hackels, and now I understand why. I’ve tried other foreign car specialists in Albany, but I often felt overcharged for subpar work, or I couldn’t even get a call back. Being new to the area, I needed a trustworthy and skilled mechanic, and Bob definitely exceeded my expectations. If you need work done on your Audi, VW, or any other make or model, I cant recommend Hackels enough.
-
August 2024 by Michelle Raymond
Only guy I trust with my VW 181, Bob is the Best!
-
May 2024 by Kyle Pentak
Brought my 2019 VW Tiguan in for an oil change and a check engine light. It was throwing code P 0491, at first they suggested to replace the battery, when that didn’t work they replaced a sensor and it was still popping up. Over $400 later and still no fix and they told me to “chase it down”. Well I’d rather not throw money away so I took my car to Broadway Auto, and not only did they correctly diagnose the issue but they fixed it the same day. Do yourself a favor and don’t go to the hack of a shop, Hackel’s.
-
May 2024 by chad
Cheap, quick, and honest
-
January 2024 by justin beamon
First off my GTI was at the dealer for misfire and camshaft related issues and they just threw parts on hoping for the best. Couldn't fix it. Then I learned about Hackel's and they diagnosed the issue very quickly and got me back on my way fast and it runs better than ever now. I will definitely will go here from now on, it's obvious they take pride in their work and are honest.
-
January 2024 by Bob Bortle
Outstanding customer service
-
October 2023 by Kelsey G
We had multiple issues with my 2009 Volkswagen Beetle. My tail light and break light was broken, check engine light was on, and trunk didn't say open. We spent spent about 6 months trying to find a mechanic that knew how to fix this. The DEALERSHIPS charged us hundreds of dollar and never even figured out the problem (the hundreds was on parts btw) and I didn't realize you can order CHEAP parts though hackels. This man fixed all the problems with my car in under 10 minutes. Very competent, knowledgeable and friendly, perfectly priced. I spent so long stressing over all these problems, and it was all fixed so I'm impressed and will be coming back :) save urself money and don't go to a vw dealer!! Or any fancy dealer!Services: Electrical repair
-
October 2023 by Amanda faye
Great service
-
September 2023 by AU5UST ROSE
This place is a gem. All good things to say about Hackels. Extremely nice, knowledgeable and fair. Complete opposite experience here compared to my bad experience with Audi of Albany. Glad this place exist. Very happy with Hackels service. I would no question recommend!
-
September 2023 by Rashad King
Always amazing & very nice folks
-
May 2023 by Troy Huggard
Could find anyone who could fix my VW golf door latch! Then some said Hackel's can do it. They did! What an awesome job! They also were surprisingly quick! Thank you! The price was right!
-
May 2023 by Briannah Monroe
Amazing service and prices! Fit me in same day too
-
February 2023 by Joseph C.
My drip pan was in rough shape, to put it nicely. I initially called monro to get a quote but when the repair came back almost $1000, I called up Hackel's and the gentleman on the phone laughed at me for getting a quote from monro and said less than half what I was about to pay. The speed of repair and the cost was right, and the guys there will definitely be getting my business in the future!
-
February 2023 by Odd Jobz
Bob Helped me with an ongoing problem that was over looked by other mechanics. Living with exhaust fumes in my cabin for sometime. Bob made the repair and done it in short time. Five Stars thank you !Service: Exhaust
-
December 2022 by Zachary Pesce
Bob (senior, but they are all great there) is a hard working wealth of knowledge and extremely reasonable. I asked them to install a A/C alternator conversion on my '72 Baja Super Beetle. They were very thorough, evaluating all the potential issues and conflicts. But i allowed Bob to take his time and do his thing, about a week, and he made it happen. It works and looks great. And he did it for 2/3 what i estimated it to cost. He went the extra mile in so many ways. I will be patronizing him in the future and recommending him to anyone looking for a solid and honest VW mechanic.Service: Electrical
