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September 2024 by Tracy Mance
I just purchased a new 2024 GMC Canyon from Goldstein Buick GMC in Albany, NY. My sales associate was Nick Coli - I met him a few months back when I inquired about available inventory. He has a quiet, polite and professional demeanor without nagging or pressuring buyers. He had clear communication, knowledge of the model I was interested in, and was willing to assist me with various options I had questions about. Finally, a few models with the options I wanted showed up on the lot, and I was trying to decide which color. I left and told him I would think about which one. Nick took the initiative and sent me some videos of the different trucks to help me decide. This was the ultimate factor in me selecting the color I bought. :) If you are looking to purchase a Buick or GMC in the Capital Region, stop in and see Nick! Frank (sales manager) and Joey (finance) were also friendly to work with and the truck was detailed nicely when I picked it up. I'm pleased with my purchase - Thank you!
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September 2024 by Margaret Black
Scott is service has been taking great care of me and my vehicle since 2012. He recommends needed services (I have over 273,000 miles) and had an honest chat with me about future repairs due to the age and mileage. He never pressures me only guides. When I told him I wanted a new Terrain but don't like the gear shifter he recommended I look at Acadia or hold for 2025 Terrain as he drove that and it didn't have the button shifter.
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August 2024 by Cheryl Viele
Every time I come to Goldstein I always get awesome help out sales man is always looking out for us and gets us the best deals
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August 2024 by Lynn Sabo
This place sucks i will never buy a vehicle from them ever
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August 2024 by Allison De Santo
My service specialist Mike Nahumyk was beyond helpful in explaining what services I needed, could wait on and additionally what to expect in the future. He called me when it was finished to again go over everything that his team has completed and when I arrived back, check out was a breeze. I’ve been a customer with buick for a while now and this was by far the best experience to date. Thank Mike!
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August 2024 by Janet Watson
excellent customer service provided by Scott and Mike
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August 2024 by Kevin Harrington
5 stars and thank you to GREG PERRY
for taking care of us. We went to look at a 2024 truck and it was ready to drive when we arrived. Greg was able to answer most of my questions and we had good conversation and a good dealer experience. The antique Buick in the showroom was awesome! The Goldstein price for the truck was reasonable (considering they are all way expensive - o'buyden inflation) and below MSRP.
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August 2024 by benny sangiorgi
Matt Hurley was great to deal with a real car person
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August 2024 by Camille Zouky
It's always a pleasure . I'm treated with the upmost respect . I would definitely recommend this dealership to everyone.
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August 2024 by Christine McCartney
I always love coming here now! Fairly new customer, but each time I’ve got in so quick and always feel welcomed. Jason in service has also been consistently very helpful and great at quick communication when needed as well! Appreciate what he does as well as the other service team members!
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August 2024 by anthony vanderwarker
I'd suggest you tell costumers that when getting a key. That the key cost and labor.
How you tell me 138$ over phone. Then grand total 330$ when show up it get it done.
What a joke. Worst service ever. I'd suggest going any place first.
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August 2024 by Shafiqur Rahman
People of Goldstein Buick, GMC are really very helpful. They patiently listen and address the issues effectively.
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August 2024 by Ken Kippen
They fixed the car much sooner than I expected. What a great experience.
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August 2024 by Sexy veteran
Friendly staff quick service.
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August 2024 by JUDY MOAK
i went into get an oil change and while I was there i was told that there is a recall on the middle row seat belt buckle. They were also going to take care of that at the same time. I was then told that I dont have a middle buckle and they gave me a price to install one. I would have thought that it being a 2023 car that it should have been installed to begin with and that I should not have to purchase something should have installed with the car. I also purchased an extended warranty on the car when I purchased it. Disappointed at best.
I would like to take back everything I complained about previously, all I had to do was contact the dealership that I bought the car from and they immediately sent me a check to cover the cost of a new one and installation. Goldstein's installed it and I am very happy with the end results. They were great usual.
