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June 2024 by John Mclean
Have never been inside a gamestop. But apparently visiting a store in the same plaza means Google will think you visited one.
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May 2024 by Devonte Mercer
Very kind and know how to help with saving mon
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May 2024 by Hashim Ahmed
Helpful staff
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April 2024 by Dan Johnson
Just ring up my intended purchase. Please don't ask for my number and area code. No, I don't want to join the Nintendo Fun Club. No, I don't want the partial protection package. No I don't wish for you to sell me anything other than what I came in for.
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April 2024 by John Baptist
Great selection of games and game merchandise. Staff is friendly and helpful.
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March 2024 by James M Smith
Went over to gamestop to get a card for a friend. Now, she tells me that the card didn't worked but I don't think it had anything to do with gamestop. I think it was something she put in gamestop has a lot of games. You can get PlayStation there. You can get.
Xbox sparks, you get all sorts of stuff.You're a gamer like I am gamestop is the place to go
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January 2024 by Daniel Burger
The staff is courteous, friendly, knowledgeable and helpful. Always a pleasant and fun song experience.
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January 2024 by Anon Conspicuous
GameStop is back to their old shenanigans. Selling used games as "new" by slapping a new sticker over the used sticker.There was also only one employee working (Chelsea), she was busy chatting with a man trading in a very dirty PS4 and games, assuring him she could take his filthy brown console and damaged games, she would just have to take a little bit off the trade in value for that one game, but she was just going to call it a "restocking fee" for that one game. The cringe was palpable in the store, like the ooze coming out of the walls in " The Amityville Horror". And then the line started behind me."Do you have a rewards membership with us" asked Chelsea to the short man in the Camel khaki jacket. "No" he responded nervously "my brother does". "Oh, what's his email" asked Chelsea "I can get you a discount on that console you want". He tells her his brother's email, "It's not in here" says Chelsea "what about his phone number". Camel jacket gives his brother's number. "No, sorry it expired" says Chelsea, who's eyes light up suddenly "Maybe you have an old rewards card, what's your number so I can look it up". Camel man gives her his number, and she types it in once, and then after a minute she asks again and types his number down."Fu©k this" says the third customer behind me in line, and I watch this man storm out. Chelsea, oblivious to the fact anyone else exists besides her and Camel jacket man, continues to her mission. "Well, would you like me to put the credit towards the new one then? Or would you prefer I put it on a gift card for you?" He takes a minute or two to decide, nervously laughing, the two of them persperating cringe with a callous disregard for the line of people who have been waiting close to 20 minutes now.There eyes don't leave each other, as I and those behind me stare daggers through this unprofessional depravity. I wonder, would the Camel jacket hold if I plucked him up and moved him onto a high display hook? I noticed the 5th and 6th person's in line have now decided to occupy themselves with the knick knacks nearby. I wonder: how easy would it be for someone to come in and rob everything from the store while Chelsea is fantasizing of her and Camel man's future children together. 45 minutes later, and much to get chagrin, Camel man takes the gift card of about of well over $100 Chelsea gave him, and he puts it in his wallet. Camel man puts the gift card next to a stack of several other GameStop gift cards he has in his wallet. He can't just leave though, he brags to Chelsea that he has hundreds of dollars in GameStop gift cards, so he'd be back soon. Finally after nearly an hour, Camel gets out of the line, allowing me to make my purchase. I breath a heavy sigh of relief, FINALLY being able to leave this place, scabbed over with cringe like a 3rd degree burn victim.I buy a new copy of "The Pathless", but Chelsea pulls out of the drawer a tiny game card, and shoves it into an open Switch game container. I ask why it's not sealed, but Chelsea says that's how the game comes new. I just want to get away from Chelsea and GameStop immediately, so I grab my receipt and get out fast, happy to just get the sloppy cringe away from me. I get home, shower, and wipe down the contaminated item. When I open the case and inspect the game, I notice a few stickers underneath the one proudly proclaiming the game as new. I carefully peel back the "New" sticker, and see a "used" sticker underneath..So now I need to buy a Khaki Camel jacket, and perhaps I could get some service in under an hour. Perhaps I too can get a couple hundred dollars in gift cards! I couldn't be so narcissistic to hold up a line for an hour.Is it more Chelsea's fault for losing customers, or maybe she is just clueless and needs to be told by management to take care of paying customers first, and wor
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December 2023 by Kingof RedLions
Tried to make a purchase but they refused to sell me a $500 system unless I signed up for their membership program.
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November 2023 by Malik B
Lady behind the counter went on an hour lunch and I had a return order online to bring to the store. Lady had no clue what she was doing at all. Don’t waste your time here. Go to the one in Crossgates
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August 2023 by D Reid
This GameStop location is in my opinion, one of the best GameStop stores in the entire Capital Region and I don't say that lightly! The staff here are truly awesome and will literally go out of their way to help you in any way that they can! Upcoming sales that you personally would enjoy...They will inform you of them, way ahead of time! Upcoming games that are going to be available for pre-order? Yup, they'll remind you of those! Not to mention, they will some how remember, what kind of specific genre of games you prefer and if there's anything that they have played recently and really enjoyed, they will take the time to tell you what they liked about the title and why you should grab a copy for yourself! I mean, that's customer service at it's very best!! This location is always stocked full of goodies, pre-owned games, new titles, custom game consoles you won't find anywhere else and tons of accessories for whatever the platform your playing on!! If you haven't stopped in to this location in a while, get on over there before you miss out on some epic games, great deals and exceptional customer service!! Rock on GameStop! Power to the Player!! ??️??
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August 2023 by Dale Reid
This GameStop location is in my opinion, one of the best GameStop stores in the entire Capital Region and I don't say that lightly! The staff here are truly awesome and will literally go out of their way to help you in any way that they can! Upcoming sales that you personally would enjoy...They will inform you of them, way ahead of time! Upcoming games that are going to be available for pre-order? Yup, they'll remind you of those! Not to mention, they will some how remember, what kind of specific genre of games you prefer and if there's anything that they have played recently and really enjoyed, they will take the time to tell you what they liked about the title and why you should grab a copy for yourself! I mean, that's customer service at it's very best!! This location is always stocked full of goodies, pre-owned games, new titles, custom game consoles you won't find anywhere else and tons of accessories for whatever the platform your playing on!! If you haven't stopped in to this location in a while, get on over there before you miss out on some epic games, great deals and exceptional customer service!! Rock on GameStop! Power to the Player!! ??️??
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August 2023 by mike bechand
Manager: ripped shirt, gaming headphones on walking around talking to his friend, swearing, never greeted me.
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July 2023 by Lilac Wander
Management and employees rock! Super helpful and sweet 11/10 highly recommend
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July 2023 by Lilac Slaughter
Management and employees rock! Super helpful and sweet 11/10 highly recommend
