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March 2022 by Jenny F.
Terrible service! Booked them for up to 4 hours they came late and told me they couldn't stay. They told me they couldn't move my closet because it couldn't fit through the door. He said he did not have time to break it down! DO NOT USE THIS COMPANY!!!!
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January 2021 by Michele B.
Attention! If you have had a bad experience with a moving company in New York State you must call the New York State Department of Transportation. They are the agency that makes sure moving companies follow the rules and regulations. If you have been cheated or if your belongings were broken or lost you must file a complaint. They may be able to help you. You will also be alerting them to how the moving company conducts business. Call them at 1-718-482-4810. Don't give up. Make sure that you get to file a complaint. Father & Son Moving & Storage of New Jersey is a horrible company. The owner is a liar, a conman and a thief. He will say anything to get his hands on your cash. Money is the only thing that matters to him. He has no shame. He will commit fraud without a drop of a guilty conscience. I could list 20 ways he cheated us. He has been doing this for a long time and he knows exactly how to get away with illegal, morally wrong and plain greedy manipulation of paperwork. He will tell you what you want to hear but that is just to get you to use his company. In reality he lies about everything. He does whatever it takes to take your money and he only accepts cash. Do not use this company. You will be cheated and left with broken furniture and wrecked belongings.
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November 2019 by Deana C.
My goodness these people are rude!! Where do I start? Well i used these people before and they scratched/ruined almost every piece of furniture. I called the manager (carly) to discuss the situation now that I had a potential new move for them and a man answers and forgets to put me on hold and I hear him trash talking customers! DO NOT USE THIS COMPANY!! There are plenty others in the area to use.
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August 2019 by Susan C.
I needed off loaders after the truck used for my move arrived at my new apartment. Due to some unforeseen circumstances we were later than expected. Their dispatch person was quite accommodating on the phone but the men arrived a bit earlier than expected. I am not great with names but I believe Daniel and Tony were the gentlemen who brought my possessions in. The first thing Daniel did was to carry in my Christmas cactus a heavy pot with an heirloom cactus from a cutting of an ancestor of my great grandmother's Christmas cactus. Mine is over thirty-five years old. He took great care and commented on its age. He is a plant person too. He worked hard. They both did but Tony was less involved. My chief complaint was my bed frame was laid out on the floor in a puzzle of pieces. When it was time to unload the box springs and mattress I mentioned the frame had not been put together. Tony asked if i expected him to do it. I once had a mover not only put my bed together but put the bed skirt on and made it. Now I am asked if I want them to assemble the frame? Indeed I do. By the way I stepped on a nut today. It was slightly under the foot of the bed. I am more than concerned about this. The good out weighed the bad, but why should there be any bad at all?
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August 2019 by Debbie P.
The two men that came and moved me did an excellent job however I am extremely handicapped and I feel they took advantage of me. The workers names are Ti and James I gave them a very good tip but James didn't like what I gave and he stated we usually get $100 a piece and walked out angry. I ended up giving them $190 however I feel taken advantage of , I called the company and spoke with Carly she was upset about it she said she would tell her boss when I called back she said her boss was upset however they offered me no resolution, I feel I should be given credit to my account for at least $100. This took place on 7-30-19 as of 8-8-19 I have received no resolution, no offers of any kind all they did was send me flowers with apology, not good enough. I advise to be cautious with this company and or these workers.
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May 2019 by Mary E.
I'm glad to see I'm not alone in experiencing the nightmare of not only moving my furniture, computers and business supplies etc to a storage space 3/4's of a mile away, not completing the job, leaving upholstered antique furniture and two computers sitting out in the pouring rain instead of grabbing them and putting them back in the empty
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January 2019 by Pam P.
I'm bummed to see other bad reviews on this company; my experience was the complete opposite...5-star, start to finish, and that is something I've never given movers in 30+ years of cross-country moves. From the phone call that was answered by super-helpful Craig on a Saturday, to the easy online inventory app, to the scheduler and post-move survey call, the customer service was top notch. I had a few unusual requests they noted and honored, like using my own custom built crates for piano and artwork. My crew arrived on time, and they were friendly and courteous, explaining their plan and communicating thoroughly along the way. Shout out to Ervin, Louis and Jovan, who were pure moving geniuses! They worked quickly but carefully to load my PODS container to the brim with zero wasted space. They were conscientious about covering furniture and careful with boxes. I'm confident the majority of my belongings will survive the brutal transit of the PODS world with as little adverse impact as possible.My pre-move estimate was accurate, no hidden surprises, and my total as expected. (To the guy whose review complained about the written disclosure of their tipping policy...some people don't move very often and don't know the etiquette...I didn't find it offensive at all, and tipped my guys for a job well done.) Fingers crossed all goes well with the next stage of the process, now in the hands of the cross-country shipper.
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December 2018 by Dave W.
Andrew, Brian and Ivan showed up on time, worked efficiently which resulted in a lower cost than estimated​ and were very personable to boot. I would not hesitate to contact them again if and when I need movers. They are an excellent crew.
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November 2018 by Little M.
If I can give this company 0 stars I would. I definitely don't recommend their business to anyone. Yes they will quote you a cheap price in the beginning but they will end up charging you double bc they are inept of estimating what the move truly entails. There were 3 guys from the company that did the move for me and one of them was beyond unprofessional. All he did was curse and looking to start fights with everyone due to his frustration. Ladies if you're reading this do not bother they will take your money and run with it. When you call the home office they avoid you as much as possible and you have to chase them to get an answer. Then I got yelled at by a guy named Tony who basically said we are charging you X amount and there's nothing you can do about it. I know moving is stressful enough for anyone and this company did not help alleviate any of that. Not only did they charge double than the estimated prices, They also broke and damaged a few of my prized furnitures and some of my items were missing. I am in disbelief this business is still around. It's worth to pay more at least you know what you're getting. It's not worth to take a chance.
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November 2018 by Jessica W.
If I could give this company less than 1 stars I would! I'm actually kicking myself for not reading all of the terrible reviews before I chose them! I mean you never really know. Some people write great reviews and there are always those few bad ones so you kind of take your chances right? I had my things in storage with them for 6.5 months. I originally chose them because they said they were professional piano movers and I have a piano that has been in the family for 100 years. It is very special to me so I wanted to choose a company that knew what they were doing. After reading about them and having the guy on the phone explain their process, I decided to choose them. They also had given me the best price around. The first problem I experienced Was that they gave me a quote of $150 a month for storage. After it was already there for a month and by the time my bill came around it was $200 for the month. I called them and they told me that it was no longer 150, which I had already signed for. it was 200 because they needed a little bit bigger of a storage place. After explaining to them that that's not my fault I had signed and agreed on 150, they said that they would not keep my things unless I paid 200. So I paid. What could I do? When I got my things out about three weeks ago, they told me that they were going to be at my house on a certain date and time. That date rolled around and at 9 AM I was waiting for them. When they did not show up by 11, I called them and they told me that they had no idea what I was talking about and that they didn't even have me on the schedule to move that day. I had even a confirmation email from them saying that they would be there that day and they sounded pissed and said "OK well we're gonna have to get a crew together." When they delivered all of my things, the first thing that I looked at was my piano. Sad to say I don't even know if it can be repaired. I don't know what happened to it but all of the keys were raised tilted to one side and were Stiff & they would not go down. The guys said that he had no idea what happened. He was on the phone with his manager and told us that they would pay for repairs. When I give them a call the next day the manager had no idea what we were talking about and said that they would most definitely not pay for repairs. I am so beyond upset and frustrated. I have also come to find out that there is damage to a lot of my furniture. It's almost like they brought it to the warehouse and just threw it down. A lot of my furniture has nicks, scratches on some parts or even broken. I am definitely going to be taking legal action because this is horrible and we paid them a lot of money! If anybody is thinking about moving please do not use this company. I had no idea because of some of the good reviews. Lucky for those people but for the majority, I've heard nothing but horrible things. If you do not want your furniture basically ruined, please go with someone else!
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November 2018 by Annette H.
Although the moved seemed to go smoothly, I am less then pleased with the treatment of the handling an item that was broken in the move. I was told the glass would be replaced within the frame. No one ever called me back. When I called regarding the issue, I was told they were looking into it and that they would call me back. No calls. I finally received an email with a claim form. I sent it back and have been calling for weeks now, and am constantly given the run around and told that i would be called back and no one ever returns my calls. Update- Heard back from the company and feel better about the situation- Although not happy with the claim amount, the return call went pleasantly. Would consider using them again - however- I would be more diligent on keeping backup of any broken items.
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November 2018 by Lily G.
TL; DR: DO NOT USE THEM FOR MOVING PIANOS NO MATTER HOW CHEAP IT'S NOT WORTH IT! I hired them to move my piano which is valued at the cost of a new SUV. I was comparing three places and I really should have gone with Lindebald, even though they were $300 more. These people from F&S almost trashed my beloved instrument. Their website says: "our staff is experienced in moving pianos of all shapes and sizes" which is a statement that makes me roll my eyes so hard now I'm still having trouble seeing straight. Let me start from the beginning. Brendan was very aggressive when it comes to getting my business. When he found out that I was getting someone to move for a cheaper price, he offered to match the price (close enough) and was willing to do Saturdays. Something is super weird with this company. First, every time Brendan talked to me, he acted like the last 2 conversations never happened before. I must have given my address to him like 5 times; I had to keep repeating my last name while I was talking to him. I wonder if he was watching some random YouTube video while working. The move itself: Brendan promised me 3 guys but he sent 2 guys. Those bozos were terrible at driving the gigantic truck - they didn't send a box truck. They sent a tractor trailer to pick up my upright. It had snowed a few days before, and my husband went to the old house to shovel out a huge path on the lawn so they could just back up the truck all the way to the door. Well, they didn't even bother. They just parked it on the road. Worst part? Said truck did not have a lift gate. And they had a wobbly ramp to push the piano up at an almost 45 degree gradient. Lucky my husband was there to help them push. Otherwise I'm sure my poor piano would have crashed onto the ground or it just wouldn't have made it up there. I didn't know any of these until my hub told me afterwards. I saw them when they came to my house. We have a medium-length driveway up a hill. Normal, professional people would park on the side of the road and walk up a bit to see how to do the job the best way. Well, they were neither normal nor professional. They decided to just back up the driveway. Well my driveway is made of gravel and like I said, it snowed a few nights ago so it got muddy and icy a bit. Yes you guessed it -- it got stuck spectacularly. It was slipping and sliding, blocking the whole road, threatening to destroy my mailbox. I was watching up on my porch, and I kept covering my eyes and muttered omg omg... (my toddler was super concerned "Mommy what's wrong?" and kept patting me. LOL) Meanwhile the line on either side of my quiet little street was getting longer (we counted over 20 cars on each side when it was all over). My husband came the rescue again, since he used to drive a tractor trailer... he ran down to shovel out the ice, and told them to leave and turn around so they could drive right up. They finally drove up, but once again, completely failed to assess the best way to do the job, ripped up my entire yard and slipped and slide again when it could have totally been avoided but I will spare you the details. We offered to have them back right up and place the ramp on our porch to avoid the steep incline again. They did. When they opened one of the doors of the truck, I was like, oh good they have a huge stack of blankets! Then they opened the other door and I saw my piano. It was covered with a handkerchief. Okay I'm kidding. But it was covered with one meager little blanket. AND THEN THEY TOOK IT OFF before they even put my piano on the dolly! As they started to push, I had to say something, "Guys, I don't want to be telling you how to do your job but that veneer there can get scratched really easily...." The guy looked at me like are you kidding me? Then begrudgingly slapped the blanket back on, not even strapping it back down so it was just like randomly on top. Keep in mind this is a small blanket so 2/3 of the
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October 2018 by Michael M.
Everyone worked together to make this a much easier move than it could been. A special thank you to Kenny, Omar and Dwayne. Professional, hard working crew. If you are moving they should be at the top of your list. Punctual and very reasonable costs. Thank you to all at Father and Son moving!
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August 2018 by brett l.
The priciest option, I went with Father & Son because I thought they'd handle our stuff with kid gloves. Instead, several pieces came out worse for the wear. One of their guys acted surly, left cigarette butts around the yard, and balked at a $60 tip. What a j****
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June 2018 by Christopher W.
My family suffered a tragedy and had to move under difficult circumstances. There were 3 moves total- 2 out of state. I knew I needed help so I went with Father and Sons. The company proved to make a bad situation worse. They were unprepared, did not have moving boxes, despite all the information I gave them about what would be involved in each move. They rescheduled a move on the day of the move, blamed me for them bringing the wrong size truck, even though I gave them 5 day notice on the size requirements and then attempted to charge me an additional $150 for their error because they are not responsible for making sure they can get to the delivery location. They were unclear about when deliveries would be made for out of state moves. Absolutely the worst experience. Do not use this company.
