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February 2024 by Mark J.
New to Albany as a healthcare traveler desperately needing new winter gear. In the 3 times I have gone here, my girlfriend and I were constantly followed, by I'm assuming, loss prevention. Even a sheriff was called to a register near our exit as we browsed the clothes there. Unbelievable. Even though we spent several thousands on North face, Nike, and heated jackets. If you're ok with being constantly watched while shopping and treated like a potential criminal just for taking your time shopping, this is definitely the place!!!
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January 2024 by Melissa Borges
Great experience
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December 2023 by Mickey Skelton
My niece loves to go there for the rock climbing . For months I have paid for monthly memberships , Yet I can never schedule time because the website doesn't work right. Now it doesn't even show up . I call them and they give me a hard time about it. I don't know who they use for programing but they don't have a clue what they are doing . When this month's membership runs out on December 2nd . I'll never go there again for anything.
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November 2023 by Jennifer Hahn
We asked for help and received it right away. We found what we went there for and it was a quick and easy time.
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November 2023 by Bill Z.
Between their 2-level traditional sporting goods store and their warehouse, I think Dick's has more square footage in Crossgates Mall than any other business. It amazes me just how much of their space is taken up by clothes. Given how empty their other spot - the Warehouse of clothes - is at the other end of the mall, I wonder how much of it they actually sell. On the plus side, some of the exercise equipment I was pricing in the store was on sale at a significantly better price than quoted on their website. I'm not sure Dick's is always the best place to buy equipment, but it's certainly a place you have to keep in consideration.
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October 2023 by Jeff Longtin
DSG'S honor my points reward that expired 9/17. Very pleased.
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August 2023 by Jeremy frick
Worst website possible! Not even sure why they have a physical store when anything you want has to be shipped . I don’t want golf tees f this store !
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July 2023 by Kathleen Twork
Found exactly what we were looking for and the staff was very helpful locating a price on it.
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July 2023 by Shane Sczepankowski
I stood in line for a half hour and it was the worst experience of my entire life and I never want to come here ever again but unfortunately you have a monopoly on a lot of sporting goods and it's wildly inappropriate and unwarranted.
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July 2023 by Stefanie Eglintine
Cashier took a long time to notice me, but I found everything I needed! There were MANY soccer sock options!
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June 2023 by Lori Martin
I bought a bike here today. Faye and Val were super helpful through the process. Will be back soon! Great customer service.
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May 2023 by Sharon L.
I purchased a small bike online for my grandson. The website listed this specific bike included "free expert assembly with online purchase". I received an email stating that my item was ready and I would get a call from the assembly team member when it was time for pick up. After a couple of days of not hearing anything, I called and was told that they do not assemble small bikes. I went to the store and they presented me with an unassembled bike in an open box! The bike was listed at $109.99 marked down from $149.99. There was a price label affixed to the box for $64.99!! What a joke!! When I called the store, I got a massive runaround and was offered the assembly but told it could be a very long time. So disgusted with this entire transaction! Gave up and returned the darn bike. If only I could recoup my time and gas money. Totally deceptive!! I don't plan on ever purchasing from this place again.
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May 2023 by Casey Erickson
Just wanted to shout out Guiliana for being so helpful and sweet! You never know what you’re going to get when you walk in with a return 30 minutes before close. I appreciate you!
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May 2023 by Kylie Van Buren
People are very rude and disrespectful following me and my boyfriend around and talking about him very rude
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April 2023 by Derek A
DSG is OK. You can easily spend a bunch of money on overpriced brands, like Yeti and North Face. This particular store has a roof leak, which is dripping onto the floor and creating a delightfully slippery spot. Sure, they put out a couple buckets to catch the drips, but you'd need something bigger, like a kiddie pool, to cover the area that's dripping. I hope their insurance is good, because it's an accident waiting to happen. You'd think they'd at least have one of those wet floor signs. Pretty sure you can get a raincoat here too, so maybe do that and just wear it around while you shop. Good luck!Updating this to say don't get your hopes up if you're calling the store for some reason. The phones just ring off the hook and employees are to busy to answer, so everyone acts like it's not ringing. Until I answered the one in the shoe department. Some guy just wanted to talk bikes or something. I suggested trying again in an hour or so, because hey, you never know!