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June 2024 by Christopher Berti
We just purchased a bike for our daughter here and we’re so happy with the team. They took the time to walk us through what to look for based on size, brand, etc. Mike specifically from this team really went above and beyond. It’s hard to find good customer service and experience but this location has it down! Will look to purchase all future bikes from this team!
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May 2024 by Cheese Master11
employees legitimately do not care
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April 2024 by Jim Gorman
Very good!
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April 2024 by TD G
They do not carry firearms or any airsoft stuff even. The whole reason I ever shopped at this store guess I have no reason be going back.
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April 2024 by Delaynie Golinoski
This place has the WORST customer service I have ever experienced. After being asked how I was doing by one staff I asked where to find something and his reply was "downstairs" as he walked away. Then I asked 2 other staff one was stocking a shelf the other was standing there just talking and she also said "oh that's downstairs" I will never go back here. It's also not an outdoor store, it's just an athletic clothing store.
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February 2024 by Mark J.
New to Albany as a healthcare traveler desperately needing new winter gear. In the 3 times I have gone here, my girlfriend and I were constantly followed, by I'm assuming, loss prevention. Even a sheriff was called to a register near our exit as we browsed the clothes there. Unbelievable. Even though we spent several thousands on North face, Nike, and heated jackets. If you're ok with being constantly watched while shopping and treated like a potential criminal just for taking your time shopping, this is definitely the place!!!
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January 2024 by Melissa Borges
Great experience
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December 2023 by Mickey Skelton
My niece loves to go there for the rock climbing . For months I have paid for monthly memberships , Yet I can never schedule time because the website doesn't work right. Now it doesn't even show up . I call them and they give me a hard time about it. I don't know who they use for programing but they don't have a clue what they are doing . When this month's membership runs out on December 2nd . I'll never go there again for anything.
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November 2023 by Jennifer Hahn
We asked for help and received it right away. We found what we went there for and it was a quick and easy time.
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November 2023 by Bill Z.
Between their 2-level traditional sporting goods store and their warehouse, I think Dick's has more square footage in Crossgates Mall than any other business. It amazes me just how much of their space is taken up by clothes. Given how empty their other spot - the Warehouse of clothes - is at the other end of the mall, I wonder how much of it they actually sell. On the plus side, some of the exercise equipment I was pricing in the store was on sale at a significantly better price than quoted on their website. I'm not sure Dick's is always the best place to buy equipment, but it's certainly a place you have to keep in consideration.
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October 2023 by Jeff Longtin
DSG'S honor my points reward that expired 9/17. Very pleased.
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August 2023 by Jeremy frick
Worst website possible! Not even sure why they have a physical store when anything you want has to be shipped . I don’t want golf tees f this store !
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July 2023 by Kathleen Twork
Found exactly what we were looking for and the staff was very helpful locating a price on it.
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July 2023 by Shane Sczepankowski
I stood in line for a half hour and it was the worst experience of my entire life and I never want to come here ever again but unfortunately you have a monopoly on a lot of sporting goods and it's wildly inappropriate and unwarranted.
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July 2023 by Stefanie Eglintine
Cashier took a long time to notice me, but I found everything I needed! There were MANY soccer sock options!
