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June 2024 by Meghan Noether
the pharmacist jordan is the absolute worst. he is terrible at his job and is extremely rude to customers.
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June 2024 by dq artyyy
CVS cashier are very nice I goes there a lot when I'm in town oh ,I finally found my white diamonds there ??.
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February 2024 by JREMY Skippy
I’ve never had a problem with this CVS location. Employees have assisted me with my requests. This is a location in a rough area with a sometimes rough crowd of customers. I feel for the employees that work here because it’s not easy. Due to Albany going down hill they have had to hire armed security. Working there is no picnic and I treat employees with respect and I don’t come here looking for an epiphany. I do my business and leave without crying about who has or doesn’t have an attitude. This store benefits me.
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January 2024 by Mary Reiss
The cashier told me the wrong information when using my CVS care pass and coupons. I told her to use my 10% off a regular priced item and she used my 30% off a regular priced item. I only saved 0.38. Wasted my 30% Coupon.
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November 2023 by The Shuffler
I went there and requested a refill for my prescription and they said they would text me in a couple days when it got sent in. After a week and a half of no texts, I went into the pharmacy to find out they “forgot” to send in the request. Unbelievable. The workers don’t value your time and never seem to know what the hell they’re doing.
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September 2023 by A. Sakil
The woman Rayven who works there is very unprofessional and rude. I asked where an item was located she proceeded to have her back turned and just point and say “over there” so I had to just walk around the store until I found what I was looking for. That bright color wig on her head must be on too tight
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September 2023 by Friends of Mike Conners
Awesome selection in this CVS. Best one I've ever been to. Staff helpful and pleasant.
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July 2023 by Christian L.
Really well organized CVS. This one is gargantuan.This CVS has everything. All the isles are well lain out and have massive amount of goods on the shelves. So much, the goods are falling off them. There are numerous entrances. Three check-out counters. The CVS folks that work at this location have always been very friendly and helpful in all ways and in all manners. Once, I needed a sheet of paper and they were able to come up with it for me. Check-out is brisk and accurate!The drinks and freezer section does seem to be in perpetual disrepair and it needs more attention for sure (take note staff). Locals that work around this CVS must buy-out all the gatorades, waters and sodas. It's ransacked.Other than that, this CVS is very great. They stay open late in the PM hours when other CVS close early in the evening. There is a separate section for letters and cards, beauty, shampoo, drugs, snacks, summer shopping and even chocolates/candy/chips. That said: can we get an isle for men only?Every time I come to any CVS - and I mean any CVS - half the stores are for babies and women. I spend ten minutes shopping only to find out there is no protein shakes, no beer and the men's shampoo is SOLD OUT!I am sick and tired of 'sheconomy'... Do better for male shoppers CVS, or my next review will be a 1 star.Review: 5
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June 2023 by Rajesh Chaman
Great place n staff
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June 2023 by Shany D.
Horrible customer service from the people in pharmacy, especially the guy with the gold pinky ring. Smh!
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May 2023 by Elizabeth M.
I waited for two hours for a simple prescription. I was at pick up and drop off FIVE TIMES. They hung up on my NP. So she HAD TO CALL my Dr. , it was all in order and I'm still waiting. ONE HOUR LATER, they see me ! There in front of them crying. I finally asked if they forgot me. The pretty incompetent girl said she could put me on 'expedited' My prescription was ready five min later. They were punishing me for being a pain for them with phone calls from doc and every time I had to ask if I was forgotten. That African American clerk, knows nothing about her job. She's jammed up my orders so many times. Move her to register she knows a lot about fake eyelashes. Joey and the pharmacist are so dismissive. They saw saw me breaking down. I spent two hours for a simple perception. Never again! switched everything over to Walgreens.
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May 2023 by D. Ryan
I called the pharmacy to confirm if this location had my prescription in stock (my usual CVS pharmacy had none). I was on hold for over 20 minutes and never reached a live person. I put the call on hold and called the front store. No one picked up and my original call was disconnected. I tried 3 more times before I gave up and called another CVS location.Pharmacy issues aside, this CVS location doesn’t have as many items as others (i.e., nail polish). So head to another location if you can.
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April 2023 by Lisa McLane
Was told by manager they don't have UPS Drop off .
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March 2023 by Heather R. Evans
The location on New Scotland in Albany is where I go for prescriptions mainly because it's close to where I live. They're pharmacy usually stays pretty busy.
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February 2023 by Leslie B
All CVS stores have completely went downhill. With the way they treat their customers to how they NEVER have the quantity or prescriptions these doctors are writing, and all the stealing from theives in and out daily...its pathetic. They have also shorted me 30 tablets and before I left the store I realized it and that could have been a HUGE problem for me. My friend also was shorted by them a few mths prior. Kindness goes a long way as well especially from a health care prospective, I think a lot of them left their kindness at home.
