Cricket Wireless Authorized Retailer receives high praise for its friendly, knowledgeable, and patient staff. Customers often mention Taylor, who provides exceptional service by thoroughly explaining phone features, fixing issues, and offering helpful recommendations without trying to upsell unnecessary products. Her assistance has made customers feel comfortable and confident with their devices, and many suggest she deserves a raise. The store is preferred for its honest and straightforward approach, helping customers save money on phone plans and avoid gimmicks. Other staff members, like Sean and Frank, also receive compliments for their excellent customer service. Sean answers questions thoroughly and makes the experience enjoyable, while Frank is praised for his kindness and patience, even with multiple calls and questions. Customers appreciate the store’s effort to provide the best service, with many stating they will return for future upgrades and recommend the location to friends and family. Overall, the store is recognized as offering the best customer experience, with staff who are helpful, knowledgeable, and dedicated to customer satisfaction.
Taylor was incredibly professional and thorough in explaining everything I needed to know about my replacement phone. Very friendly, patient, and extremely knowledgeable to make me feel comfortable with my new phone after a phone-ending drop of my old phone. Give her a raise!
April 2024
First time visiting this location Now will be the only location my wife & I will go to Taylor was exceptionally informative & incredibly helpful 10 out of 10 stars!!!!
April 2024
Renee was extremely helpful and made getting new phone easy. Will definitely come back to this location or recommend
