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July 2023 by Robert Young
Got there early in the am they were a little late but was done with the battery replacement in less time than I thought and was very happy with the repair
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March 2023 by Amina Mason
The owner of this shop, Bines, is so wonderful. From the moment I came in he gave me a warm welcome and fixed my phone in only 20 minutes. Fast and friendly service, I will always come back to him when I need a repair. He gave me an amazing deal on fixing my iPhone Pro Max 11, he's very affordable and is so good at what he does. I love this business!
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December 2022 by Jasmine Williams
Bought an Otter box case & headphones for my iPhone XR, the headphones keep clicking and do not work correctly . And the otter box case doesn’t fit correctly at all . I would like to receive a refund but I lost my receipt and they no longer answer the phone
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July 2021 by Benny
Found them online and had my samsung S9 unlocked a while ago and thought it to be very expensive considering you have to do 90% of the work, but you do not know what you have to do until you paid for the service and if you accidentally miss a step you get attitude from them. I was told that this would make my phone work anywhere......NOT true, travelled to the states and when I got there the phone did not work. Sent an email to them about the problem and they told me I need to factory reset my phone....in the middle of my trip!!. Also at least once a week the phone stops working telling me I am not registered on the network....I gotta wait 5 minutes or so and it works again. Waist of money.
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February 2021 by Nina Collins
I paid and set up my appointment for the next day. I downloaded everything in the How to, was on the last thing and my phone rang, 20 min after I paid and set up the appointment for the next day. He was very polite and offered to do mine right then. I was way excited and ready!!! Since I had followed instructions and have everything downloaded and done, it took about 15 min and my phone was done and we were off the phone. I highly recommend anyone trying to do this, to try these guys. 100% guaranteed work and very polite and official.
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February 2021 by Wright Repairs
Great customer service. Even though my appointment had to be rescheduled for a later time in the evening, I was kept in constant contact about when would be the right time and after that the service only took 5-10 minutes. It happened so fast, I didn't even know what happened. Very impressed, worth the money, solid business !!!!
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February 2021 by Leonard Littleton
I have been doing business with Concept for a couple of years now and the service has always been professional. They the job like they say the will do it and are always on time. He leaves nothing to chance, is straight forward and will let you know up front what can and cant be accomplished through their service. I have unlocked and stripped old firm ware off of nearly 15 devices over the last year through them with little to no issues. Always a pleasure to do business with this company!!!!
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February 2021 by Grant Williams
Great experience with this service. Tech really knew what he was doing and was extremely professional. Answered all my questions and even met me earlier than scheduled, only took 15 mins. I highly recommend for anyone.
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February 2021 by John Murrugarra
Most real, legit support I have ever experienced via remote advanced remediation. I work in IT cyber security and this team was nothing short of top notch. You looking for the best service delivery on unlocking and repairing your mobile software, hit these guys up! Thanks C.
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January 2021 by David Spencer
I had an excellent experience with unblockmysamsung. even though i was late and slow on my computer they helped me through everything and did so very quickly. My note 10 works perfectly with no issues. thank you all so much.
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January 2021 by Devon Anderson
This service is the real deal. I would recommend this service to anyone! With a few simple instructions to setup, it took all of maybe 15 minutes to complete.
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January 2021 by precious maynard
The service I received was fast, detailed and informative. I encourage anyone who have phone repair issues to contact them for excellent service.
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December 2020 by Leonardo Campos
Gabriel. Just got my phone taken care of with this service. They are extremely professional, patient, responsive and definitely willing to go the extra mile to teach/ explain the entire process. Worth every penny.
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November 2020 by Aaron Simon
I NEVER leave reviews sooo that should say it all. CONCEPT is the man. I appreciate the communication, understanding, customer satisfaction, and quick speedy work. Highly Recommended. Triple A+ work will recommend to everyone I know
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November 2020 by Rajiv Shah
I have unlocked several phones though this website over the past 3 years. I have never had an issue with service. Everything is done remotely and is very convenient. The entire process usually takes 15-30 minutes. Will continue to do business, a pleasure to work with!
