-
January 2024 by James Macdonald
Reesa was so helpful at making my candle selection, The spring fragrances are awesome!
-
January 2024 by Craig Foote
Very nice and helpful staff
-
December 2023 by Tammie Falsen
Great place
-
November 2023 by Talia Hall
The discontinued like all the scents I get
-
October 2023 by Carol Ann Jason
Bath & Body Works has been the store where I have purchased hand soap for many years. Unfortunately, this location is an hour from where I live. Yet, I am able to stock up due to the sales. It is convenient that it is located in the mall.
-
August 2023 by Bé C
Went there the other day early morning. Customer service is nonexistent over there. Maybe I went a bad morning.
-
May 2023 by Brenda Johnson
Helpful friendly employees...so much to sniff!! Lots of great sales always too!
-
March 2023 by Vera Miles
Great customer service ? Justin helped me pick the best products ?
-
December 2022 by Bill Z.
Shopping here on a busy day in December, especially when there is a big sale going on, probably isn't the best time to evaluate a business. But given the deep discounts I got on various products I purchased here as holiday gifts, I certainly won't complain. But what I will wonder is just how much the merchandise is regularly marked up to give you that sense of getting a deep discount (like a lot of department stores do, such as "you know who" at the north end of this mall). They don't have a large selection of men's products, but what they do carry, I like. I wish that they made it as easy to navigate through the store as they did to stand in line at the cashier counter in the back. I feel like I'm navigating through a mini representation of the streets of Boston! Of course, it could be intentional, to try to get customers to see as many products as possible on the shelves. But in general, shopping here is a good experience... decent products and a very friendly staff.
-
October 2022 by Devika Topiwala
The manager, Shazia, was an absolute gem! She gave great insight into all the products available and helped me pick 10 candles for the 12.95 sale. Her energy is infectious and I loved my experience shopping at BBW today due to her lovely personality and help. Another associate, Miriam, was also very informative and kind to work with. Thank you two for making my quick stop in store so wonderful. Can’t wait to be back!!
-
August 2022 by Laura Dalaudiere
Such helpful staff!! Clean store and everything is easy to find and navigate through!
-
July 2022 by Sarah Moore
This location of Bath & Body Works is the best! The manager and all of the associates I’ve interacted with have been friendly, charming and helpful. I live closer to another location but I make the 30 minute trip here because it is a much better experience. They also have a better selection most of the time. SAS at this store is amazing, lots of selection. This year, I will be coming here for Candle Day instead of the store closer to home. Friendlier staff makes all the difference and I am excited to see how much more this location will have to offer for Candle Day since they also have a White Barn store attached.
-
July 2022 by Shazul Sulehri
Always a great experience going to this store location. All the staff working here are super nice and helpful. Shout out to Shazia for helping me out the last time.
-
June 2022 by Nancy Hite
Our favorite Bath and Body Store by far ! We are always welcomed with smiles and by name by Store Manager Shazia Jivani and staff !!!! The friendly group always lets us know of special and introduces us to new scents ! My sister travels from Connecticut to shop at the Colonie Store ! The store is extremely well organized , stocked and clean !!!! A+ for the Colonie store ! We will see you soon ! ☀️❤️
-
June 2022 by sandy gaudette
Just like all the rest in the chain. Help was very friendly clean store plenty of product plenty of new stuff.